Reviews (1,063)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

August 30, 2023

Expensive for what it is. When I uninstalled it, it sent notifications to my customers without me knowing! Brutal.

OSHENCO
Canada
11 months using the app
Amai replied September 5, 2023

Thank you for your feedback. We had checked our outgoing email logs, the last email sent was 30 August 2023 19:09:59 (UTC). Based on Shopify's uninstall logs, you had ...

October 29, 2022

Fast and efficient customer support, we recommend this app for any merchant who wants to offer new styles on a preorder basis.

Native Undies
United States
11 days using the app
Amai replied November 18, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

November 24, 2015

Amazing app! Super useful! 100% recommend.

Wrist Style
United States
11 days using the app
Edited May 4, 2020

UPDATED: the customer service team reached out to fix the problem promptly.

BEWARE: this app clashes with Bold Subscriptions App, even if you delete it. I wish I knew this before installing this app, and I thought there was no risk with the free trial. Now I need to comb through the code to clean it up.

Pebble Naturals
United States
11 days using the app
Amai replied May 4, 2020

Thanks for your feedback!

July 14, 2022

I really like the setup of this app. However I'm still in the free trial and using it on a live drop and the pre-order doesn't actually show on our sold out sizes even though it's activated. I trialed it yesterday to make sure it worked.. and it did work, but it took 5-10 minutes to change from "add to cart" to "preorder" after a size sold out. Is this normal?

Dotbean Kids’ Clothes
United States
8 months using the app
Amai replied July 15, 2022

Thank you for the feedback. We will call you today to find out more about your issue.

Update 20/7: Hi, we tried to call you but to no avail. We had also sent our Google Meets ...

February 12, 2020

I was in a bind because a lot of our products were running out of stock and were being shown as unavailable. I actually tried a few pre-order apps prior to giving Pre-Order Manager 2.0 a shot and you definitely get what you pay for. 1) very easy to set-up 2) visual customization for pre-order button passive and rollover states 3) worked flawlessly with our theme 4) I required a few customizations ...

Xena Workwear
United States
10 days using the app
Amai replied February 19, 2020

Thanks! We really appreciate your feedback! Feel free to contact us in case of any difficulties, we are always glad to help!

November 28, 2022

I needed assistance during the initial install and the support team was able to fix the issue with in an hour after 2am in the morning my time!

Femmagic
United States
10 days using the app
Amai replied December 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again, anytime!

April 5, 2016

Great App! Thanks.

It would bed great if there could be a "In stock date" showing under the button on the product page.

Cheaplings
Denmark
10 days using the app
Edited January 19, 2023

Be very careful. When you have finished needing this service, this app tricks you into thinking you have uninstalled it, and therefore won't be charged, but doesn't make it clear that until you have actually DELETED the app, you will still be charged.

Irregular Sleep Pattern
United Kingdom
7 months using the app
Amai replied January 29, 2023

Please note that all Shopify apps will stop charging once you had uninstall the app from the Apps Settings page. We use the Shopify Charge API which strictly follows the 30- ...

Edited November 7, 2019

Very handy app for doing pre-orders without having to modify any code. Worked well for me for the few weeks I needed it.

Your Teacher's Pet Creature
Australia
10 days using the app
Amai replied November 7, 2019

Many thanks for the review! Don't hesitate to contact us if you need any help