Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

April 30, 2020

The app is good, but it would be really helpful to be able to download a csv of your pre-orders, and to be able to sort the orders better on the analytics page. The app is simple and does a good job.

The customer service is really helpful and the app saves us a lot of time. We've had plenty of pre-orders and it seems really clear to the customer that they're pre-ordering.

ProQ BBQs & Smokers
United Kingdom
4 months using the app
Amai replied May 4, 2020

Thanks for your feedback! Suggestions like yours make us become even better :)

February 11, 2021

The app was great, but with some bugs. The support team connected via a Collaborator account and broke the collection pages by inserting a script that was running on an infinite loop, probably a bad attempt to show the Pre-order button on the collection pages.

Union Lighting & Decor
Canada
4 months using the app
Amai replied February 16, 2021

Thank you for your review. We apologize for the inconvenience caused.

April 21, 2020

Great customer support. It's a good app for basic pre-orders and Artyom is awesome at what he does. A++

BenKweller.com
United States
6 days using the app
Amai replied April 22, 2020

Thank you! We highly appreciate your feedback! :)

July 22, 2020

Good app. It's easy to use. Their help center was of great help. The app easily integrates with my store and is able to work once it is installed.

St. Nick's Ride
Canada
6 days using the app
Amai replied July 22, 2020

Thank you for the kind words!

October 10, 2019

I have been just exploring this app and its perfect. It is one of the most well designed app. The documentation is up to the mark. Recommend 100%.

Plasticaly
India
6 days using the app
Amai replied October 14, 2019

Thank you for your review, it's highly appreciated! Please feel free to contact us if you need any help.

April 7, 2017

Great support. Useful features.

Exclusively Crystal
United States
6 days using the app
October 2, 2021

This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.

season eqpt.
United States
4 months using the app
Amai replied October 3, 2021

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

April 10, 2018

You should have an option to pay a deposit for non stock pre order items and pay the balance when the item is ready to ship.

Www Artesano Net
United States
4 months using the app
February 9, 2017

Thank God! This App really helped me...

Peace Of Gratefulness
Denmark
6 days using the app
July 2, 2019

Great product! We've been looking for an option like this for a while. I really like this tool. Definitely recommend this!

Ocean Dancing
Ukraine
6 days using the app
Amai replied July 2, 2019

Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.