Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

December 18, 2017

At first, we had a bit of trouble getting the app to work. Support was extremely helpful and worked on fixing all of the issues with our theme. So far, it's working great, especially during the busy holiday season!

The Real Dill
United States
3 months using the app
January 30, 2020

used this app for presales. this app is great and its helped me out with special orders and determines supply and demand. thank you for the online chat help as well

B Charmed Gifts
United States
3 months using the app
Amai replied February 19, 2020

Thanks for your feedback! Good luck to your business :)

September 16, 2015

love the app does exactly what is suppose to do only wish there was an option to send out emails of back order status but overall great app

Vape Like A G
United States
3 months using the app
September 29, 2020

I need an app that allows us to collect a deposit up front and the balance due when we are ready to fulfill the order. This app doesn't do that.

Lazar's Early Music
United States
4 months using the app
Amai replied October 4, 2020

Hi, thank you for your feedback. We had tried to contact you several times via phone and email for the past couple of days in regards to this issue however, we are yet to hear from you. Thank you for your suggestion, we had logged down your feature request in our message boards. For more information on how to access our message boards, please refer to the following FAQ:
https://help.amai.com/knowledge/how-do-i-submit-a-feature-request

October 23, 2016

Very nice app, looking forward to the end result s

Motherhood Rocks
Canada
3 months using the app
December 4, 2019

This app has solved some business problems I’ve been managing for a long time - pre-orders. From our products, we always have different items arriving at different times which has been a massive customer service headache with constant enquiries about when it will arrive (as many customers will not read this info on the product page). Now we have a simple button - instead of “buy it now” it says “Pre-Order for January” “Pre-Order for February” etc. I love that the button is customisable for every product. For us the monthly cost of this app saves man hours in responding to enquiries - thanks guys for this solution!!

Cloud 9 Baby Bedrooms
Australia
4 days using the app
Amai replied December 6, 2019

Many thanks for the review!
Don't hesitate to contact us if you need any help

April 22, 2019

They helped us implement it like a rockstar! Great service! And the plugin is very good too. One of the easiest plugins so-far

De Bourgogne Express
Netherlands
4 days using the app
Amai replied May 13, 2019

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance

January 12, 2022

Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken

Dragon Novelties
United States
4 months using the app
Amai replied January 12, 2022

Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance.

Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.

October 6, 2020

On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)

Siccaro DK
Denmark
3 months using the app
Amai replied October 19, 2020

Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.

Edited April 6, 2020

- to expensive
- devs would like to force you today hourly rates
- many conflicts with other apps
- overall: crap

Best,
stilform.com Team

stilform GmbH
Germany
3 months using the app
Amai replied February 19, 2020

Thanks! We are happy to be useful :)
Feel free to reach out to us in case of any difficulties!