Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and keeping customers informed. It offers customization options and is compatible with various themes. Despite being time-consuming, it supports adding pre-orders to numerous products. The app's performance has improved over time, with past issues resolved. Merchants appreciate the quick and effective customer support. Regular updates introduce new, valuable features.

January 7, 2019

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

PCKT Vapor
United States
About 1 month using the app
Edited June 1, 2016

I paid $35 to get this app installed professionally on 14 April as I thought it was such a great idea. Unfortunately it wasn't installed properly and my cart purchase rate literally halved in the 7 weeks it's been running. I deleted it today. Perhaps you will have more success with the app than me.

My Wedding Decor
Australia
About 2 months using the app
April 26, 2018

Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.

Thesploofy
United States
About 1 month using the app
October 28, 2022

The support is very good and has an excellent response time. The support is very good and has an excellent response time. The entire team is attentive and friendly.

Neweramexico
Mexico
2 days using the app
Amai replied November 18, 2022

Thank you for the kind words as well as choosing us!

It certainly encourages us to do better. It definitely will motivate our team to do better.

July 29, 2019

The best ever pre-order app on the Shopify app store. I've tried many other pre-order apps, but it super easy to set up. Doesn't need any manual work to prepare products for pre-order. It works out-of-the-box!

Viking Runes
Poland
2 days using the app
Amai replied July 30, 2019

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!

October 24, 2018

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero.

Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with.

Try it!

The Giving Keys
United States
2 days using the app
October 3, 2016

So far so good. Super easy to use.

Loop 512
United States
2 days using the app
June 2, 2016

This app is horrible. It cost us tons of sales because it threw a pre order message on every product randomly after being configured properly. Your app sucks, and so does your support. IT IS BRUTAL!!! This app was working fine for a week or two, and then one day it started showing “some of the items you ordered are special order. Continue?” message to EVERY CUSTOMER, on EVERY PRODUCT, costing us over 10K in sales. We only found out because a customer called us and asked when a regularly stocked item would be in stock. I can’t risk the drop in sales from an app not functioning properly. Only gave it one star because you have to.

Extreme Electronics 2
Canada
About 1 month using the app
August 11, 2017

An exceptional app! Super friendly helpful support! I highly recommend it!

Swaseys Hardware Hobbies
United States
2 days using the app
February 15, 2016

Great app, installation could be easier but works great!

Myfix Cycles
Canada
About 1 month using the app