Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

Edited May 4, 2020

UPDATED: the customer service team reached out to fix the problem promptly.

BEWARE: this app clashes with Bold Subscriptions App, even if you delete it. I wish I knew this before installing this app, and I thought there was no risk with the free trial. Now I need to comb through the code to clean it up.

Pebble Naturals
United States
11 days using the app
Amai replied May 4, 2020

Thanks for your feedback!

July 14, 2022

I really like the setup of this app. However I'm still in the free trial and using it on a live drop and the pre-order doesn't actually show on our sold out sizes even though it's activated. I trialed it yesterday to make sure it worked.. and it did work, but it took 5-10 minutes to change from "add to cart" to "preorder" after a size sold out. Is this normal?

Dotbean Kids’ Clothes
United States
8 months using the app
Amai replied July 15, 2022

Thank you for the feedback. We will call you today to find out more about your issue.

Update 20/7: Hi, we tried to call you but to no avail. We had also sent our Google Meets appointment. We had also sent multiple emails to info@dotb*****ds.ccom.

February 12, 2020

I was in a bind because a lot of our products were running out of stock and were being shown as unavailable. I actually tried a few pre-order apps prior to giving Pre-Order Manager 2.0 a shot and you definitely get what you pay for. 1) very easy to set-up 2) visual customization for pre-order button passive and rollover states 3) worked flawlessly with our theme 4) I required a few customizations and the customer support team was magnificent.

One area for future development improvement is that our store has a drawer/ajax cart, but the pre-order button does not yet have the functionality to trigger the drawer – had to settle for sending customers to the Cart Page.

Xena Workwear
United States
10 days using the app
Amai replied February 19, 2020

Thanks! We really appreciate your feedback! Feel free to contact us in case of any difficulties, we are always glad to help!

November 28, 2022

I needed assistance during the initial install and the support team was able to fix the issue with in an hour after 2am in the morning my time!

Femmagic
United States
10 days using the app
Amai replied December 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again, anytime!

April 5, 2016

Great App! Thanks.

It would bed great if there could be a "In stock date" showing under the button on the product page.

Cheaplings
Denmark
10 days using the app
Edited November 7, 2019

Very handy app for doing pre-orders without having to modify any code. Worked well for me for the few weeks I needed it.

Your Teacher's Pet Creature
Australia
10 days using the app
Amai replied November 7, 2019

Many thanks for the review! Don't hesitate to contact us if you need any help

Edited January 19, 2023

Be very careful. When you have finished needing this service, this app tricks you into thinking you have uninstalled it, and therefore won't be charged, but doesn't make it clear that until you have actually DELETED the app, you will still be charged.

Irregular Sleep Pattern
United Kingdom
7 months using the app
Amai replied January 29, 2023

Please note that all Shopify apps will stop charging once you had uninstall the app from the Apps Settings page. We use the Shopify Charge API which strictly follows the 30-day charge. You can learn more about it here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

It is not possible to trick anyone into believing the app is uninstalled because Shopify is very strict in their audit. Besides, we had made it very clear and transparent in our FAQs on how to uninstall our app.
https://help.amai.com/en/articles/5806574-how-to-uninstall-pre-order-manager

February 13, 2017

Perfect for preordering and pre release products - thanks www.TheVapourClub.com

The Vapour Club
United Kingdom
10 days using the app
Edited October 30, 2019

Great product. Great customer service. No complain at all. This is the best pre order manager across the shopify app store.

Kase
Australia
9 days using the app
Amai replied October 27, 2019

We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.

November 21, 2019

Very good app and very good support. Had some problems due to VPN and the team was very supportive and patient. Thank you for all the help!

Oxylus
Poland
9 days using the app
Amai replied November 22, 2019

Many thanks for the review.
Feel free to contact us if you need any assistance