Reviews (1,059)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective pre-order management, noting its ability to customize settings at the SKU level and maintain sales continuity with visible pre-order information. The app's customization options are also praised for their ability to match the store's theme. Merchants appreciate the responsive performance and continual updates, and the customer support team is commended for their quick, helpful service and proactive approach.

May 26, 2020

I installed this app easily and had PreOrder products live within 15mins.
Later that day I changed the "Store Theme" which affected PreOrder Buttons on website. After a couple emails the support team had the update corrected and live on website within the hour.
I highly recommend the app!

Blue Otter
United States
About 18 hours using the app
Amai replied May 28, 2020

Thank you! It's our pleasure to keep clients satisfied :) Feel free to contact us anytime in case of any difficulties!

July 15, 2022

Looked promising but had issues with it working correctly. Never received any response from support to trouble shoot it.

LAND Leather Goods
United States
16 days using the app
Amai replied July 17, 2022

Hi, thank you for your feedback. Can you check the the in-app chat as we replied and sent several follow-ups? Our first reply was sent 5 days ago.

We had also sent an email to this email k**l@landl**ath*r as well.

September 30, 2015

We needed to create a 'pre-order' button, but none of the recommendations from Shopify Docs would work for us. This app does the job and is very easy to use.

Janm Store
United States
15 days using the app
October 13, 2016

We have exclusive limited edition items for all cat lovers and pre-ordering is necessary so we don't over-produce and also capping the numbers of items being produced increase the perceived value of our products -- PRE-ORDER MANAGER made it possible for us to manage accordingly. Great and necessary app for our business!!!

Just For Cat Lovers
United States
About 14 hours using the app
July 25, 2017

I just started using the app, however, the team has been very helpful in getting it set up. I can not say if this will help me get any more orders or not. But the set-up of the app is very thoughtful and helpful.

Crating Wellness
United States
12 days using the app
Edited January 12, 2016

This would be a great, easy to use app IF YOU COULD ACTUALLY GET IT TO WORK! You have to go through a 4 or 5 installation step program to get it to work, two of which involve code both in Shopify and Chrome! To make things worse it was developed by guys who don't speak English so the poorly translated instructions are confusing and hard to follow. Second, they assume you know something of code so they make many code references and you have no idea what they are referring to. I watched their install video, too. I have a PhD and I couldn't get it to work. My hat is off to those who succeeded.
Do I blame the developers? No, I blame Shopify. This is such an obvious common need to at least half of their customers but they fobbed it off on some developer when they should have done it themselves.
Now, having said that, I STILL GIVE THEM 4 STARS. Why? Because they have excellent and timely support. These guys really want your business and will work hard to keep you happy. They quickly solved my installation problem. You can't ask for more than that. And, as I said earlier, once it does work, it is a great app. You have a lot of control over how your 'pre-order' button looks.

Harper Media Productions
United States
10 days using the app
October 7, 2019

I've checked many pre-order apps. And this one is definitely the most professional and usable app. The app is quite expensive but worth it.

AirPods Case Covers
Poland
About 10 hours using the app
Amai replied October 7, 2019

Thank you for your feedback, it's highly appreciated! Please feel free to contact us if you face any difficulties.

Edited October 13, 2020

Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.

Lemi Shine
United States
8 days using the app
Amai replied October 19, 2020

Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.

August 27, 2016

Pretty good app, few issues that haven't gone to plan but nothing that cannot be worked around.

Latesttrendz
United Kingdom
7 days using the app
October 10, 2017

We have experienced several bugs implementing this app. However, their customer support is top notch and have gotten our bugs fixed very quickly. If it had not been for their customer support being so quick and to respond and fix these problems we would have gone to another app. Now that the bugs are worked out I highly recommend this app not just for functionality, but for their support as well.

F150leds Com
United States
7 days using the app