Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

December 1, 2020

Fast, efficient. Awesome
This has been a help to our business especially when facing uncertain lead times with our products through Covid.

Sendygear
Australia
About 21 hours using the app
Amai replied June 7, 2021

Thank you for the kind words as well as choosing us! Good luck to your business :)

February 2, 2022

Great support team. Helped me fix my issue in one day. …………………………………………………………
…………………………………………………………

Ctrl-T Keys
United States
About 21 hours using the app
Amai replied February 15, 2022

Thanks! Hope you'll keep enjoying the app :)

August 26, 2021

I tried using this app. It wants to charge you all the time. It warns you that if you add more than 1 product it will start billing you. I added just one product and it billed me.
It does not appear to have email notification support.

KEUZI-OLD
New Zealand
24 days using the app
Amai replied August 26, 2021

Update 30/8/2021: As mentioned on 27 August via call and emails, you are still at your free plan because only one product is selected. We had even sent you the screenshot and assured you that no charges were made.

Hi, thank you for the feedback. Our free tier applies to one product at all times. If you want to enable the second product while maintaining the free product, please disable the first product before enabling the second.

I had checked, you currently have a pre-order enabled on one product already. If you wish to enable another product, please disable the current one before turning on the second one. This includes variants as well. If you need assistance on the free tier, we are glad to assist you.

As for the email notifications, as mentioned in our previous maintenance emails to our existing merchants, our first email notification feature will be release in Mid-September.

February 15, 2018

Great service! Needed help and the issue was sorted within 5 minutes. Really happy, thanks guys!

Camping Cartel
Australia
About 20 hours using the app
May 26, 2020

I installed this app easily and had PreOrder products live within 15mins.
Later that day I changed the "Store Theme" which affected PreOrder Buttons on website. After a couple emails the support team had the update corrected and live on website within the hour.
I highly recommend the app!

Blue Otter
United States
About 18 hours using the app
Amai replied May 28, 2020

Thank you! It's our pleasure to keep clients satisfied :) Feel free to contact us anytime in case of any difficulties!

July 15, 2022

Looked promising but had issues with it working correctly. Never received any response from support to trouble shoot it.

LAND Leather Goods
United States
16 days using the app
Amai replied July 17, 2022

Hi, thank you for your feedback. Can you check the the in-app chat as we replied and sent several follow-ups? Our first reply was sent 5 days ago.

We had also sent an email to this email k**l@landl**ath*r as well.

September 30, 2015

We needed to create a 'pre-order' button, but none of the recommendations from Shopify Docs would work for us. This app does the job and is very easy to use.

Janm Store
United States
15 days using the app
October 13, 2016

We have exclusive limited edition items for all cat lovers and pre-ordering is necessary so we don't over-produce and also capping the numbers of items being produced increase the perceived value of our products -- PRE-ORDER MANAGER made it possible for us to manage accordingly. Great and necessary app for our business!!!

Just For Cat Lovers
United States
About 14 hours using the app
July 25, 2017

I just started using the app, however, the team has been very helpful in getting it set up. I can not say if this will help me get any more orders or not. But the set-up of the app is very thoughtful and helpful.

Crating Wellness
United States
12 days using the app
Edited January 12, 2016

This would be a great, easy to use app IF YOU COULD ACTUALLY GET IT TO WORK! You have to go through a 4 or 5 installation step program to get it to work, two of which involve code both in Shopify and Chrome! To make things worse it was developed by guys who don't speak English so the poorly translated instructions are confusing and hard to follow. Second, they assume you know something of code so they make many code references and you have no idea what they are referring to. I watched their install video, too. I have a PhD and I couldn't get it to work. My hat is off to those who succeeded.
Do I blame the developers? No, I blame Shopify. This is such an obvious common need to at least half of their customers but they fobbed it off on some developer when they should have done it themselves.
Now, having said that, I STILL GIVE THEM 4 STARS. Why? Because they have excellent and timely support. These guys really want your business and will work hard to keep you happy. They quickly solved my installation problem. You can't ask for more than that. And, as I said earlier, once it does work, it is a great app. You have a lot of control over how your 'pre-order' button looks.

Harper Media Productions
United States
10 days using the app