Notify! Back in Stock|PreOrder
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,049)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and improving customer service. It features easy integration and setup with Shopify, reliable performance, and supports pre-order functionality. Merchants also appreciate the responsive and customizable customer support, which aids in inventory management and sales forecasting.
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The app works as described, and they have a great support team!
Installed the app yesterday and they reached out to me to make changes to look better without me asking for any help. Great experience so far!
This app worked flawlessly and they customer service is top notch! They helped fix setting I didn't even know were available with very little effort on my part. They were able to help adjust it to my needs without me needing to go into all the details to code it which is VERY helpful when everything else seems overwhelming building a website.
Funciona a la perfeccion. Lo puse para mi negocio y mucha gente se ha suscrito y les está llegando perfecto. Puedes diseñar el mail.
Gracias,
Fives Stars - This is a great app and great customer support that is working really well for us so far.
This does exactly as advertised, with great tools for customizing appearance on page. Took under a half an hour to implement and had customers requesting notifications within a few hours. Hengam's Customer service was excellent as well. I had a technical conflict with DKIM authorization when sending from a custom email, and they immediately addressed the problem and began working on an alternate solution for me. Great all around.
Very helpful app and support staff. My product was sold out and I needed to create a way for potential customers to be notified when it came back in stock. Installed the app and when I ran into minor issue they were able to help me get it up and running very quickly.
If I could give this app zero stars, I would. When I first installed the app, the submission box had excessive white space and despite my best efforts, I could not troubleshoot on my own though I spent about a couple hours attempting to do so using custom code.
I finally reached out to support. Support informed me that "we are not
able to service your store according to our terms of service, due to the type of products you are selling."
The "types of products" that my store sells are merchandise with a liquor license pending to sell wine but okay. Huge waste of time.
Uninstalled and found a much better experience by using "Alert Me! Restock Alerts." Their product actually functions out of the box so that's a win.
Hello Brian,
I sincerely apologize for the inconvenience. I empathize with you because we didn't let you know about the restrictions at the time of installations and you have every right to write this review.
Our team has reached out to you and hope you will choose to reply to our emails.
Product restrictions is based on our terms of service (Found here: https://www.hengam.io/terms-of-use/) which has many mutual product restrictions with apps like Shopify markets. A major reason for this is if our SMS restock notifications include certain keywords, our SMS messages may face delivery issues on some operators and countries which may hurt many other Shopify stores using our app.
We understand the frustration and will work on making our guidelines clearer within the app and letting stores know whether they will be unable to use the product at the start.
About the issue regarding white space, every store is different and we customize the designs for each store with a click of the button to match your theme. Unfortunately in your case, our customer success representative couldn't help as your store was not within our terms of use.
We're glad you found a solution that fits your needs. Thank you for your feedback, and we wish you success with your store.
Zara, Customer Sucess Lead
Great app, easy to use, really simple display in the store which is easy for customers to use. Adding your brand colours is a great feature too. And the customer service is unmatched. 5* and a special thanks to Mohsin, what a star!
Super helpful customer support. Got me able to put up preorder products in less than an hour from downloading the app