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Reviews (464)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for maintaining revenue from sold-out products through pre-orders and managing out-of-stock items. It's praised for its user-friendly interface, seamless Shopify integration, and customization options. Many have used it for years without issues. Customer support is commended for being responsive and professional, providing clear instructions and tailored solutions. The app enhances store functionality and ensures customer success.
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We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders.
The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless.
Highly recommended for anyone looking for a reliable pre-order solution with outstanding customer support!
They made it a paid application and completely broke our store, so now no goods can be added to the cart as a pre-order despite the agreed subscription. unacceptable behavior and implementation
I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache problem. Overall, their professionalism and willingness to help made a significant difference. Highly recommend their service for anyone looking for reliable assistance!
We had an issue where the preorder button was just showing a loading spinner and not working on our products. I contacted support, and they quickly understood the problem and fixed it really fast. Everything is working fine now. The support was smooth and helpful. Really happy with the experience! Highly recommend their support team for their exceptional service!
We like the App. It helps generate sales for us. We use it for products that we have low inventory and can get it restocked quickly. Very very good customer support.
Ben
Free version of the app used to work okay, just not very robust. Had to use to same fulfillment time frame for all preorders, so it was limiting. Still had to manage them manually. Opened app today to set up a couple of preorders and found a message saying my free version was expiring in two weeks. Okay. Tried to use the app and it wasn't loading preorder information on the website. Eh, not worth troubleshooting for what little labor this app saves. I set preorders up to handle them as I used to do before this app.
I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.
I had a fantastic experience with the customer support team! They were quick to understand my issue regarding the preorder not showing up for my item. The agent was incredibly helpful, taking the time to investigate and resolve the conflict caused by another app I was using. Within moments, everything was fixed, and my preorder functionality was restored. Their friendly and efficient service truly made a difference. I highly recommend their support - they deserve all the praise! Thank you for your excellent help!
Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now
I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!