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Reviews (501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for maintaining sales during stock shortages by enabling efficient pre-order management. They praise its user-friendly interface and customizable options, such as modifying preorder texts and buttons. Features like automatic selling plan management and excluding pickup for preorder items are highly valued. The support team is noted for their quick and effective problem-solving, enhancing app functionality and integration.
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Free version of the app used to work okay, just not very robust. Had to use to same fulfillment time frame for all preorders, so it was limiting. Still had to manage them manually. Opened app today to set up a couple of preorders and found a message saying my free version was expiring in two weeks. Okay. Tried to use the app and it wasn't loading preorder information on the website. Eh, not worth troubleshooting for what little labor this app saves. I set preorders up to handle them as I used to do before this app.
I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.
UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download.
great to be back to making pre orders! THANKYOU!
I had a fantastic experience with the customer support team! They were quick to understand my issue regarding the preorder not showing up for my item. The agent was incredibly helpful, taking the time to investigate and resolve the conflict caused by another app I was using. Within moments, everything was fixed, and my preorder functionality was restored. Their friendly and efficient service truly made a difference. I highly recommend their support - they deserve all the praise! Thank you for your excellent help!
Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now
I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!
I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!
quick customer service support, love this app for my brand
We had an issue where all color variants were showing as "Preorder" even though only one was out of stock. The support team responded instantly, was friendly and clear, and fixed the problem within minutes. Fast, professional. Beyond that, we've been using this app for quite some time now and it's been a game-changer for us. Highly recommended!
great program and support. i had an issue and they fixed it immediately