Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling pre-orders on out-of-stock items, maintaining sales and stabilizing revenue. It features a user-friendly interface, seamless integration with platforms like Skio, and customizable preorder text and buttons. The automatic switch to pre-order status when items are out of stock is particularly beneficial. Merchants also commend the exceptional customer support for quick issue resolution and proactive assistance.

December 6, 2024

Worked pretty well for us for about 8 months, but a crazy price rise by the provider on transactions has caused us to leave...for a small business the fees were just ridiculous.

Entoyment Wargaming and Hobby Centre
United Kingdom
About 1 year using the app
September 4, 2024

These guys are the shiz, love the app. Gagan at PreOrder Wolf was great and was happy to help me out with any issues that came up.I have a brick and mortar where I need relatively quick responses and I do not get.

Will be DELETING this app and moving to another alternative

Yudih Tverlin
United Kingdom
November 22, 2024

I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly.

She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future.

Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential.

Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help.

Highly recommended!

Trivae
United States
9 months using the app
November 13, 2024

Preorder Wolf has definitely made our preorder management smooth and efficient. The customer support team goes above and beyond to help, which really sets them apart. If you're looking for an app that simplifies preorder processes with great support to back it up, I highly recommend giving Preorder Wolf a try!

Get Rug'd
Australia
10 months using the app
October 25, 2024

Installed without issue, simple and straight forward to use. Look forward to seeing apps from this developer.

Pyramid Comics & Cards
United States
10 months using the app
October 18, 2024

I’ve had such a great experience with Eva and the team at PreOrder Wolf! We had an issue where our preorder products were still showing the option for in-store pickup, which we didn’t want. I reached out to Eva for help, and she was incredibly fast and thorough in addressing the issue. Not only did she completely remove the pickup option for preorder products, but she also made sure to walk me through the process to avoid this issue in the future.

The communication was clear, and the resolution was spot on everything is now functioning exactly as we wanted. It’s rare to find this level of support, especially with apps like this, but Eva went above and beyond to ensure everything was perfect.

What impressed me the most was how quickly she understood the issue and provided a solution. I really appreciated her professionalism and attention to detail.

I couldn’t be happier with the service, and I highly recommend PreOrder Wolf to anyone looking for a reliable preorder app with top-notch customer support. Thanks again, Eva, for your exceptional help and for being so patient throughout the process!

Insomnia Studio
Spain
10 months using the app
October 21, 2024

I can’t say enough about how amazing the support from PreOrder Wolf has been! I reached out to their team regarding a couple of issues on my site, and within moments, Eva was on it, providing the most thorough and efficient assistance I've ever received. Not only did she resolve my initial concern, but she also went above and beyond to address other questions I had.

Initially, I encountered a minor bug, but it seemed to disappear after clearing my cookies. From there, I asked if it would be possible to add some formatting changes to the 'delivery info' section on my site. I wanted the text to be bold and more prominent for customers, making it stand out. Eva jumped on the task immediately and implemented the changes perfectly. The responsiveness was just incredible!

But it didn’t stop there! I had another issue where the product details weren’t showing up on my home page. Even though this was beyond the scope of what their app typically handles, Eva kindly offered to look into it and help me troubleshoot the problem. She truly went out of her way, offering me guidance without any hesitation. It’s rare to come across support that genuinely cares about the success of your business, but PreOrder Wolf’s team does.

The professionalism, patience, and attention to detail were outstanding. Eva's communication throughout the entire process was crystal clear, and she kept me updated at every step. At no point did I feel left in the dark, and I knew I could rely on her to get everything sorted out.

I cannot recommend PreOrder Wolf enough not only is their app user-friendly and incredibly helpful, but their support team takes it to a whole new level. The fact that they’re willing to go the extra mile to help customers succeed is truly commendable. I feel very lucky to have found such a supportive team, and I will continue using their services!

If you’re looking for an app with top-notch functionality and a customer support team that treats your business as its own, look no further!

Hilde and Phil
United States
4 months using the app
November 22, 2024

We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around

Steeper Culture
United Kingdom
About 2 months using the app
October 30, 2024

I recently had the opportunity to interact with the support team at PreOrder Wolf, and I am extremely satisfied with the assistance I received! I reached out to them with an urgent request to set up a preorder button for my book, Mason Gideon and the Caves of Fate, as I was facing a tight deadline. With just a few hours left before the preorder launch, I noticed that the button still displayed “Add to cart” instead of "Pre-order."

Eva, who handled my case, was prompt and attentive from the very beginning. She quickly diagnosed the issue and helped me enable the preorder feature. There was a second issue that came up: the button and page was frozen after the button was fixed. As time was of the essence, Eva took care of the situation quickly. Eva helped make the entire process incredibly straightforward, alleviating my concerns about the impending launch.

Thanks to Eva’s support, I was able to get everything set up in time, and the preorder button was successfully activated. Although our initial preorder numbers weren’t sky-high, my authors and I were genuinely pleased with how smoothly everything went. Eva’s professionalism and commitment to ensuring my needs were met stood out to me during this experience.

If you’re in search of a trustworthy preorder solution paired with exceptional customer service, look no further than PreOrder Wolf. Eva and the entire support team prioritize their clients’ success. Thank you, Eva, for your invaluable help in making this launch a reality!

Almost Anything Publications, LLC
United States
About 2 months using the app
November 29, 2024

The absolute easiest and best preorder Shopify app out there. The support is amazing, and it fits my store perfectly.

Nice work, Preorder Wolf!

Chōwa
Spain
30 days using the app