Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (750)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling pre-orders on out-of-stock items, capturing sales that might otherwise be lost. It features customizable preorder settings and integrates smoothly with other systems. The app is reliable in managing pre-orders, and the support team is praised for their responsive and effective service, including personalized assistance like screen recordings and step-by-step guides.

Edited January 25, 2025

AMAZING App. PreOrder Wolf provides the perfect solution to capture sales while waiting for my next restock shipments to arrive. It also enables me to communicate order status updates effectively with my customers. The support team is extremely helpful and friendly to work with. On one occasion, we received assistance from the founder, which speaks huge volumes about their dedication to helping their customers.

trixstarcheer
Australia
12 months using the app
January 9, 2025

I had some issues with the "Pre-order" button not showing correctly and alignment problems on my store. The team, especially Eva, was incredibly quick to respond and resolved everything efficiently. They even provided a live link to confirm the fix.

Their support is not only fast but also very professional and clear in communication. If you're looking for a team that ensures everything works smoothly, this is the app for you! Highly recommended for anyone managing preorders.

H2 Hub
Singapore
7 months using the app
January 10, 2025

I’m incredibly pleased with the support I received from PreOrder Wolf! I reached out because I was having trouble activating the app on my website it just wasn’t appearing as expected. Eva from the support team responded quickly and identified the issue: the app extension hadn’t been enabled in my store.

To make things easier, Eva provided a super helpful screen recording that guided me step by step on how to enable the extension. The instructions were clear and easy to follow, and within no time, the app was up and running perfectly!

What stood out to me was the professionalism and efficiency of the support. Eva’s friendly tone and prompt response made the entire experience stress-free. Thanks to her help, I now have the app fully functional, and I couldn’t be happier with the results.

If you’re looking for a preorder app with a fantastic support team that genuinely cares about resolving your issues quickly, I highly recommend PreOrder Wolf.

Hijab Magnets Amsterdam
Netherlands
3 months using the app
November 22, 2024

I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly.

She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future.

Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential.

Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help.

Highly recommended!

Trivae
United States
9 months using the app
November 22, 2024

We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around

Steeper Culture
United Kingdom
About 2 months using the app
December 6, 2024

Worked pretty well for us for about 8 months, but a crazy price rise by the provider on transactions has caused us to leave...for a small business the fees were just ridiculous.

Entoyment Wargaming and Hobby Centre
United Kingdom
About 1 year using the app
November 13, 2024

Preorder Wolf has definitely made our preorder management smooth and efficient. The customer support team goes above and beyond to help, which really sets them apart. If you're looking for an app that simplifies preorder processes with great support to back it up, I highly recommend giving Preorder Wolf a try!

Get Rug'd
Australia
10 months using the app
December 19, 2024

The PreOrder Wolf support team, particularly Eva, has been fantastic! I reached out with an issue regarding delivery information not displaying correctly on my store. Eva quickly identified the source of the problem, another app conflicting with the settings, and provided clear guidance on how to resolve it.

Her responses were prompt, detailed, and easy to follow. I truly appreciate the team's efficiency and dedication to solving issues. If you need reliable support for your preorders, this app and their team are a perfect choice. Highly recommend it!

Ezreal Armwrestling Club
Canada
About 1 month using the app
October 31, 2024

I had a great experience with PreOrder Wolf’s support team recently! I needed to modify a message that appeared under the "Pre-order" button on our site, as it didn’t fit our brand’s style. I reached out to the support team, hoping they could help adjust it.

Eva from support replied promptly, explaining that the message was actually controlled by Shopify due to their preorder policy and couldn’t be changed directly. However, she offered a solution: they could remove it entirely if I wanted. This option was perfect for me, so I asked Eva to go ahead and remove it.

Eva was incredibly efficient, and within a short time, she confirmed that the message had been taken down. She then asked me to review the changes to make sure everything looked the way I wanted. When I checked, everything was exactly right, and the page now had the clean, streamlined look I was hoping for.

Overall, I was thoroughly impressed with the quick, friendly, and effective support. Eva and the team at PreOrder Wolf went above and beyond to make sure my needs were met, and I felt like they genuinely cared about my satisfaction. If you’re looking for a reliable preorder solution backed by a responsive support team, I highly recommend PreOrder Wolf. They made the whole process easy and stress-free.

Altromercato Nonsolonoi
Italy
About 1 month using the app
October 18, 2024

I’ve had such a great experience with Eva and the team at PreOrder Wolf! We had an issue where our preorder products were still showing the option for in-store pickup, which we didn’t want. I reached out to Eva for help, and she was incredibly fast and thorough in addressing the issue. Not only did she completely remove the pickup option for preorder products, but she also made sure to walk me through the process to avoid this issue in the future.

The communication was clear, and the resolution was spot on everything is now functioning exactly as we wanted. It’s rare to find this level of support, especially with apps like this, but Eva went above and beyond to ensure everything was perfect.

What impressed me the most was how quickly she understood the issue and provided a solution. I really appreciated her professionalism and attention to detail.

I couldn’t be happier with the service, and I highly recommend PreOrder Wolf to anyone looking for a reliable preorder app with top-notch customer support. Thanks again, Eva, for your exceptional help and for being so patient throughout the process!

Insomnia Studio
Spain
10 months using the app