Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (740)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling pre-orders on out-of-stock items, maintaining sales and operational efficiency. It features a user-friendly interface for easy management from the Shopify dashboard and offers responsive customer support for customization and integration issues. Key features include automatic "pre-order" displays and customizable messages and buttons, ensuring a smooth performance and seamless integration with Shopify stores.

October 11, 2024

I had an issue with discount codes not working on my pre-order products, and there was some unwanted text showing under the pre-order button on our site. I reached out to the PreOrder Wolf support team, and Eva quickly responded, ensuring that the policy text was removed and the discount codes were working properly across both of our websites.

Her attention to detail and proactive communication made the whole process seamless. Everything is functioning perfectly now, and I couldn’t be happier with the support I received. Highly recommend!

Otakukulture
India
About 2 months using the app
September 30, 2024

I had a specific request regarding the PreOrder Wolf app for my store, and Eva from the support team handled it wonderfully! I wanted to change the default message that appeared when customers added a pre-order product to their cart. Instead of the generic "Type: Preorder" message, I wanted a more detailed and personalized message in Spanish, letting customers know when their entire order would be shipped if it included pre-order products.

Eva responded promptly to my query and worked closely with the team to make the necessary changes. She kept me updated and reassured me that the team was working on my request. Soon after, I received an email confirming that the update had been made. When I checked the app, the new message was exactly as I had requested

Gnomo®
Chile
About 1 month using the app
November 27, 2024

I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow.

Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!

Stahlbühne
Germany
7 days using the app
October 15, 2024

I recently encountered an issue with the display of the product on our mobile site, where it wasn't showing correctly. I reached out to the support team and was immediately attended to by Eva.

Her response was prompt and thorough, as she first checked on her end and provided me with a screenshot confirming everything was fine. Despite that, she continued to engage with me to ensure that my concerns were fully addressed. After a bit of back and forth, she and her team identified the problem and resolved it swiftly.

The communication was clear and empathetic, making me feel valued as a customer. I am delighted to say that everything is now working perfectly. Thank you, Eva, for your excellent support!

Nighty-Night Beauty!
United Arab Emirates
27 days using the app
October 28, 2024

I recently interacted with the support team at PreOrder Wolf regarding an issue I was experiencing with the preorder button on my product page. After completing my setup with option B, I noticed that the preorder button was not appearing, which was quite concerning.

I reached out to their customer support, and I was greeted by Eva, who was incredibly professional and attentive. She responded promptly and reassured me that she would look into the issue right away. Within no time, Eva checked on the situation and informed me that the button had been fixed. She even provided a direct link to the product page, which was a fantastic touch!

When I checked the link she provided, I was thrilled to see that the preorder button was now displaying perfectly! It was such a relief, and it truly made my day.

The level of customer service I received from Eva was outstanding. She was not only quick to respond but also very friendly and helpful throughout the process. It’s clear that PreOrder Wolf values its customers and is committed to providing effective solutions.

I highly recommend PreOrder Wolf to anyone looking for a reliable preorder solution. Their support team, especially Eva, goes above and beyond to ensure a smooth experience. Thank you again, Eva, for your exceptional service!

minitmute.jp
Japan
5 days using the app
October 25, 2024

I’ve been working on setting up the PreOrder Wolf app for my client shop and while the app itself has been a great addition to our store, I ran into a small issue. In addition to the "Pre-order" button, I was seeing a "Shop Now with Shop Pay" option as well. This was problematic because for certain products that are exclusively available for pre-order, I didn’t want the Shop Pay button to show up.

I reached out to the PreOrder Wolf support team, and from the start, I was impressed with how quick and responsive they were. Eva, who assisted me throughout this process, was not only professional but also very proactive in addressing my concerns. Within a short time, she had completely resolved the issue by removing the Shop Pay button from all of our pre-order products.

Eva made sure to keep me in the loop, even asking me to double-check the changes to ensure everything was working as expected. This attention to detail made me feel confident that my issue was being taken seriously, and I was pleased with how smoothly everything was handled.

Overall, I couldn’t be more satisfied with the level of support I received. Eva and the PreOrder Wolf team exceeded my expectations, resolving the issue quickly and ensuring a smooth user experience for our shop.

I highly recommend PreOrder Wolf for anyone looking to streamline pre-orders in their Shopify store. The app works wonderfully, and the support team is top-notch!

PIQUÉ Slow Jewellery
Italy
1 day using the app
November 4, 2024

I recently installed the PreOrder Wolf app to set up preorders on my online shop, but at first, I couldn’t see any “Pre-order” label on the test product I created. I reached out to support for help, and Eva responded quickly. She informed me that I hadn’t enabled the app extension needed for the preorder button to display.

To make it easy, Eva included a helpful screen recording that guided me through the activation steps, which I appreciated. After following her instructions, I checked my store and saw that the preorder function was working perfectly!

Eva’s quick response and clear instructions saved me a lot of time and hassle. It was great to have such attentive support, and I’m thrilled to see the app doing exactly what I need. Highly recommend PreOrder Wolf for anyone who needs a straightforward preorder solution backed by excellent customer support.

Ochahlii Mineralshop
Belgium
2 days using the app
September 25, 2024

I recently had a couple of support issues with the subscription policy link and the size of the preorder button in my store. Eva from customer support was incredibly helpful and efficient. She quickly resolved both the link color and pre-order button size issues, ensuring a professional and user-friendly experience. Her attention to detail and prompt responses make this app a standout, not just for its features but also its exceptional customer service.

Farm Aid
United States
19 days using the app
October 5, 2024

I reached out to the PreOrder Wolf team because the pre-order button wasn’t showing up on my website. My customers were only seeing the “Buy it Now” button instead, which was causing confusion when it came to pre-order items. I sent a quick message to support, and within no time, Eva from the support team responded.

After investigating the issue, Eva promptly fixed the problem and kept me updated throughout. There was a minor hiccup when the button still didn’t display correctly the first time, but Eva reassured me and worked quickly to resolve it. Within a short time, the pre-order button was back up and running!

I appreciate Eva’s quick responses and dedication to ensuring that everything was functioning smoothly on my site. Her professionalism and clear communication made the whole process stress-free, and I’m confident that my store is in good hands with the PreOrder Wolf team.

Yon Bon Lavi
Egypt
2 days using the app
November 29, 2024

The absolute easiest and best preorder Shopify app out there. The support is amazing, and it fits my store perfectly.

Nice work, Preorder Wolf!

Chōwa
Spain
30 days using the app