Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

November 20, 2024

This app was an absolute game-changer! It allowed us to seamlessly manage sales for delayed products, keeping everything on track. Truly a lifesaver!

Togethxr
United States
About 1 year using the app
Website on Demand Studio, LLC replied November 22, 2024

Hi there Togethxr team!

Thank you for your kind words! It’s great to hear the app has made such a positive impact on your operations. We’re here to support you as your ...

January 22, 2025

Great app. I'm very satisfied with the support, as they quickly resolve any issues.

VARTIX
Japan
About 1 year using the app
Website on Demand Studio, LLC replied January 23, 2025

Hey there VARTIX team!

Thank you so much for your kind feedback! We appreciate your support and are glad that our support team was able to help you out.

If you need help with ...

December 1, 2024

Thank you very much! quick response was a great help to me!

スパルコ専門店アウティスタ
Japan
Over 2 years using the app
Website on Demand Studio, LLC replied December 3, 2024

Hi team!

Thank you for your kind words! We’re so glad that our team was able to assist you quickly.

If you ever need help again, you know where to reach us!

November 1, 2024

They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.

FEERICHELU
Japan
Over 2 years using the app
Website on Demand Studio, LLC replied November 5, 2024

Hi FEERICHELU team!

Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to ...

October 23, 2024

Been using it for years. Great app does what it says on the tin!

Really good customer support as well - although only ever needed it once!

Stylus Groove
United Kingdom
Almost 3 years using the app
Website on Demand Studio, LLC replied October 25, 2024

Hey Stylus Groove and team!

Thank you so much for your continued support for our app, we really appreciate it.

If you need any help, you know where to reach us! Thanks for ...

November 21, 2024

This plugin and the team behind it are fantastic, prompt and super helpful! Our best seller is running low on stock, and our resupply isn't due until 25th of Jan (its 21s Nov now) and so we needed a way to maintain cashflow whilst we waited. This plugin is the perfect tool to do that!

I tried the free plan to test the features but I could not get it to work properly. I utilised the help chat ...

Studio Gooos
United Kingdom
1 day using the app
Website on Demand Studio, LLC replied November 25, 2024

Hi there Studio Gooos and team!

Thank you so much for your amazing review! We're thrilled to hear how our app is helping you maintain cash flow during your restock period. ...

December 1, 2024

not sure yet

Dominion Drones www.dominiondrones.com
United States
About 4 years using the app
Website on Demand Studio, LLC replied December 3, 2024

Hi there Dominion Drones and team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Your feedback is important to us as ...

January 14, 2025

NOTHING, YET

PIERRE.PERRY
United States
About 1 month using the app
Website on Demand Studio, LLC replied January 15, 2025

Thank you for the 5-star review PIERRE.PERRY and team! We appreciate your support.

January 20, 2025

Support is very responsive!

BNGBath
United States
Over 4 years using the app
Website on Demand Studio, LLC replied January 22, 2025

Hey there BNGBath and team!

Thank you so much for the wonderful review! We're glad that our team was able to provide you with prompt replies and help you with your concerns.

...
November 7, 2024

The only thing I dislike more than an app that doesn't work, is an app that only works 50% of the time for no particular reason at all. Support staff use copy paste solutions, and it took months of waiting, and still no answer. The app probably gets stuck in its own caching, because once there's a bug, it's there for good. Even when I uninstalled and painfully reinstalled and set up again. Very ...

The Koko Samoa
Australia
3 months using the app
Website on Demand Studio, LLC replied November 12, 2024

We apologize for the frustration you've experienced with our app and understand how disappointing this has been. To ensure this is addressed thoroughly, a member of our ...