Reviews (1,509)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.
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This app was an absolute game-changer! It allowed us to seamlessly manage sales for delayed products, keeping everything on track. Truly a lifesaver!
Hi there Togethxr team!
Thank you for your kind words! It’s great to hear the app has made such a positive impact on your operations. We’re here to support you as your business continues to thrive.
Please don’t hesitate to reach out if you need anything!
Great app. I'm very satisfied with the support, as they quickly resolve any issues.
Hey there VARTIX team!
Thank you so much for your kind feedback! We appreciate your support and are glad that our support team was able to help you out.
If you need help with anything else, you know where to reach us!
Thank you very much! quick response was a great help to me!
Hi team!
Thank you for your kind words! We’re so glad that our team was able to assist you quickly.
If you ever need help again, you know where to reach us!
They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.
Hi FEERICHELU team!
Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to continue doing better each day.
If you need help with anything else, you know where to reach us!
Been using it for years. Great app does what it says on the tin!
Really good customer support as well - although only ever needed it once!
Hey Stylus Groove and team!
Thank you so much for your continued support for our app, we really appreciate it.
If you need any help, you know where to reach us! Thanks for choosing Pre-Order Now!
This plugin and the team behind it are fantastic, prompt and super helpful! Our best seller is running low on stock, and our resupply isn't due until 25th of Jan (its 21s Nov now) and so we needed a way to maintain cashflow whilst we waited. This plugin is the perfect tool to do that!
I tried the free plan to test the features but I could not get it to work properly. I utilised the help chat feature and very quickly a lovely gent called James talked me through the steps. When a widget wasn't loading right he wrote some custom code to fix it!
I have just submitted a request to my team to get the paid plan, super affordable and we are in good hands! I recommend, get it!!
Hi there Studio Gooos and team!
Thank you so much for your amazing review! We're thrilled to hear how our app is helping you maintain cash flow during your restock period. James and the team are always happy to go the extra mile to ensure everything runs smoothly, and we’re so glad he could assist you.
It’s wonderful to know you’re finding value in the app and considering the paid plan. If you ever need further assistance, we’re here to help.
not sure yet
Hi there Dominion Drones and team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Your feedback is important to us as it helps us continue to improve our app.
We hope to hear from you soon!
NOTHING, YET
Thank you for the 5-star review PIERRE.PERRY and team! We appreciate your support.
The only thing I dislike more than an app that doesn't work, is an app that only works 50% of the time for no particular reason at all. Support staff use copy paste solutions, and it took months of waiting, and still no answer. The app probably gets stuck in its own caching, because once there's a bug, it's there for good. Even when I uninstalled and painfully reinstalled and set up again. Very dissappointing.
We apologize for the frustration you've experienced with our app and understand how disappointing this has been. To ensure this is addressed thoroughly, a member of our leadership team will be reaching out to offer further assistance.
Thank you for sharing your insights with us, we're committed to making this right.
-PreOrder Now Management Team
Support is very responsive!
Hey there BNGBath and team!
Thank you so much for the wonderful review! We're glad that our team was able to provide you with prompt replies and help you with your concerns.
If you need help with anything else, you know where to reach us!