Pre‑Order Now WOD , 1,197 reviews

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage frequent out-of-stock items. They highlight its easy installation, seamless e-commerce integration, and responsive customer support. Features such as product reservation, partial payment collection, live chat, and inventory management are particularly valued. The app's capability to facilitate pre-orders via product tagging, provide back-in-stock alerts, and customize displays for pre-order items also receives positive feedback. It's seen as an efficient tool for enhancing customer experience.

May 31, 2023

I received amazing and quick support by Rasheem Christie! He did an excellent job of helping troubleshoot not only the problem I originally had, but also fixed a couple other issues at the same time. Greatly appreciate having this level of support included with the service!

Blind Bear Outdoors
United States
2 days using the app
Website On-Demand replied June 1, 2023

Hello to our friends at Blind Bear Outdoors

Thanks for sharing your review with us and the community. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 13, 2023

I had a problem with adding widget to my new theme since this theme wasn't free theme but they fixed the problem within few minutes after I sent a message. Very helpful and useful app. Thank you so much!

KKANG
New Zealand
4 days using the app
Website On-Demand replied April 17, 2023

Hello to our friends at KKANG

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited March 14, 2023

Awesome customer service! Helped when I was struggling and made some tweeks on some text I needed changed. The orders are flying in!!! Aman helped fix a bug that was causing the Pre-order button to show up when it wasn't. It's working now! Excellent service.

Ai13 Billet Products
United States
10 months using the app
Website On-Demand replied March 2, 2023

Hello to our friends at Ai13 Billet Products

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 15, 2023

Help support was so fast and so easy to contact. They did a custom edit for my website within minutes. And the person who replied me knew what they were doing perfectly. By far the best app support I have encountered.

Thank you Josh

BetterSmile
Malaysia
7 months using the app
Website On-Demand replied February 17, 2023

Hello to our friends at BetterSmile

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited March 24, 2023

I recently received excellent customer support from Nicoz. Nicoz was helping me solve a complex problem that I had been struggling with. Not only was Nicoz knowledgeable and professional, but they went above and beyond to ensure that I received the help I needed.

Throughout the support process, Nicoz remained patient and communicative, answering all of my questions and providing clear explanations of the steps involved in resolving the issue. It was clear that Nicoz was committed to ensuring my complete satisfaction, and I greatly appreciated their efforts.

Overall, I would highly recommend Nicoz to anyone in need of quality customer support. Their professionalism, expertise, and commitment to customer satisfaction make them a valuable asset to any organization. Thank you, Nicoz, for your excellent service.

Ms.Me Fashion
Switzerland
18 days using the app
Website On-Demand replied March 14, 2023

Hello to our friends at Ms.Me Fashion

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

January 5, 2023

Big Thanks to Josh for the awesome quick service. Complicated problem on my end solved with ease. Not the first time I have used Pre Order and always works brilliantly.

Flyp Catalog
United Kingdom
3 months using the app
Website On-Demand replied January 9, 2023

Hello to our friends at Flyp Catalog

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 29, 2023

I appreciate that they offer customizable displays to show that my items are on pre-order. They also have fantastic customer service. When you're in the app, there's a little chat bubble and Nicoz helped me troubleshoot some things pretty quickly. Highly recommend and worth the money.

Auralign
United States
8 months using the app
Website On-Demand replied March 30, 2023

Hello to our friends at Auralign

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 5, 2023

After trying for 2-3 days to fix the error I had regarding the pre-order button not populating I finally reached out to customer service and they were extremely helpful and fixed the issue day of contacting them!

So grateful! Thank you!

The Soul Of A Mother
United States
10 days using the app
Website On-Demand replied June 6, 2023

Hello to our friends at The Soul Of A Mother

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 8, 2023

The app is very easy to install.
We had a configuration issue due to the theme. However, Josh tweak the code and got it working. Josh has been awesome, and he deserves five stars.
Keep up the good work team. You guys are awesome.

Step Above 4x4
Australia
3 months using the app
Website On-Demand replied April 10, 2023

Hello to our friends at Step Above 4x4

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 13, 2022

Tech support was awesome. They worked on the issue with the Add To Cart button not working, and escalated it when they were having issues with the code. Aman stayed on top of it until it was fixed.

Gritty Soul
United States
Over 3 years using the app
Website On-Demand replied October 14, 2022

Hello to our friends at Gritty Soul

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team