Reviews (1,475)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, noting its user-friendly interface with customizable options and partial payments. A free plan is available for testing. The customer support is praised for its responsiveness and helpfulness, providing quick solutions, custom code assistance, and video tutorials. Merchants describe the app as a reliable and essential tool for enhancing sales strategies through effective pre-order management.

November 6, 2024

Responsive and helpful support team, solved an issue for us super fast!

Trendy & Bendy
Ireland
21 days using the app
Website on Demand Studio, LLC replied November 8, 2024

Hi Trendy & Bendy team!

We're glad to hear that our support team was able to help you out! Thank you so much for sharing your experience through this review, this helps us a lot and we truly appreciate the support.

If you need help with anything else, you know where to reach us!

August 1, 2024

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."

MAISON&GRACE PUBLISHING
United States
3 months using the app
Website on Demand Studio, LLC replied August 5, 2024

Hey there MAISON&GRACE PUBLISHING and team!

Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank you for your patience while we were working on it.

If you need further assistance, you know where to reach us! Thank you for choosing Pre-Order Now!

November 14, 2024

just started using

Infantium Victoria
Germany
Over 1 year using the app
Website on Demand Studio, LLC replied November 18, 2024

Hi there Infantium Victoria and team!

Thank you for taking the time to leave us a review! We're glad to have you on board. If you have any questions or need any help, please let us know. We'd also love to hear any feedback from you that would help us improve our app.

Thank you for choosing Pre-Order Now!

August 23, 2024

Great customer service. Responded quickly to my questions and had everything working quickly.

Jumelle Press
United States
4 months using the app
Website on Demand Studio, LLC replied August 26, 2024

Hey there Jumelle Press and team!

We're glad to hear that our team was able to help you out and answer your questions! We appreciate you sharing your experience, this helps us a lot.

If you need further assistance, you know where to reach us!

November 21, 2024

Buen funcionamiento, y muy buena atención al cliente, siempre que tengo una incidencia me la resuelven rápidamente por su chat.

Adeba
Spain
9 months using the app
Website on Demand Studio, LLC replied November 25, 2024

Thank you for your fantastic review Adeba team! We’re delighted to hear that the app works well for you and that our customer support team was able to help you out.

If you ever need anything else, we’re always here to help!

November 23, 2024

Currently loving this App for my store! The team were so helpful in assisting with my issues. Great customer service

MINIML
Australia
4 days using the app
Website on Demand Studio, LLC replied November 25, 2024

Thank you so much for your kind review! We’re thrilled to hear you’re loving the app and that our team could assist you effectively.

Providing great customer service is our priority, and we’re always here if you need anything else.

August 11, 2024

Easy to use and I love the new updated features.

Gloria's Shito
United States
Over 3 years using the app
Website on Demand Studio, LLC replied August 12, 2024

Hey there Gloria's Shito and team!

Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs.

If you need any help, please feel free to reach out to us!

August 8, 2024

This works for me as a small business! Easy to use !!

Lotus Lyfestyle
United States
About 1 year using the app
Website on Demand Studio, LLC replied August 12, 2024

Hi there Lotus Lyfestyle and team!

Thank you so much for leaving a review! We're glad that you had a great experience using our app.

If you have questions or need any help, please don't hesitate to reach out to us!

November 21, 2024

Really helpful customer support team!

DO THE WORK
United States
12 days using the app
Website on Demand Studio, LLC replied November 25, 2024

Thank you for the 5-star review DO THE WORK team! We appreciate your support.

July 12, 2024

I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.

Mike Chasteen Jr. Apparel
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied July 15, 2024

Hi Mike Chasteen Jr. Apparel!

Thank you for recognizing our team's efforts. It was a pleasure to help you out!

If you need help with anything else, you know where to reach us!