Reviews (1,432)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

August 7, 2024

Customer Service is #1. Always has a solution no matter what.

Bocock Brothers Premium Cigars
United States
1 day using the app
Website on Demand Studio, LLC replied August 9, 2024

Hey Bocock Brothers Premium Cigars and team!

Thank you for your kind words for our support team! We're glad to hear that they were able to help you out and provide a solution.

If you need help with anything else, you know where to reach us!

June 14, 2024

Fine, it is a good app, I'd like to use it, but a little expensive I think

Hohem Official Store
Hong Kong SAR
6 days using the app
Website on Demand Studio, LLC replied June 18, 2024

Hey there Hohem Official Store!

Thank you so much for sharing your feedback. We understand that the app pricing is a bit too expensive for you. We take your feedback seriously and we will do our best to improve our pricing plans.

If you need further assistance, please don't hesitate to reach out to us!

May 16, 2024

I really like this app, I had a couple of small issues due to my theme being much "different", but they took care of them ASAP. I ran the trial for a handful of days and was sold! Thank you for making a great app guys.

BK Hobbies
United States
3 months using the app
Website on Demand Studio, LLC replied May 20, 2024

Hi BK Hobbies!

Thank you for the wonderful feedback! Your detailed review is very much appreciated, and we are grateful for your kind words. We will continue to do our best to provide you with outstanding service.

If you need anything else, you know where to reach us!

September 7, 2024

great app

HADIYATT
United Kingdom
12 months using the app
Website on Demand Studio, LLC replied September 9, 2024

Thank you for the 5-star review HADIYATT team! We appreciate your support.

June 11, 2024

Customer service is for real! Very fast help I needed. I'm a new customer and I am very happy with the product and the customer service.

Selective Defense Products
United States
6 days using the app
Website on Demand Studio, LLC replied June 13, 2024

Hi Selective Defense Products and team!

I'm so excited to hear your feedback! Our team works hard to ensure that all of your inquiries are answered promptly and accurately. Your kind words will surely complete their day!

If you need anything else, you know where to reach us!

September 10, 2024

intuitive And easy to use!

FRAMED New York
United States
About 21 hours using the app
Website on Demand Studio, LLC replied September 12, 2024

Hi there FRAMED New York and team!

We're glad that you had a user-friendly experience while setting up our app! Thank you so much for sharing your experience in the form of a review, this helps us a lot.

If you need any help, please don't hesitate to reach out to us!

April 16, 2024

A great pre-order app for our site! Easy to use and lots of different customizable options. Alina was super helpful and responded to our set up questions quickly.

JapanLA
United States
Over 2 years using the app
Website on Demand Studio, LLC replied April 18, 2024

Hi JapanLA!

We appreciate your kind feedback. Thank you so much for recognizing the great experience that Alina was able to provide.

If you need further assistance, you know where to reach us!

August 24, 2024

good app

Givì Lulù - Made in Italy
Italy
About 1 month using the app
Website on Demand Studio, LLC replied August 26, 2024

Thank you for choosing Pre-Order Now Givì Lulù and team! We appreciate your support.

August 2, 2024

i like that the first pre order product is for free .

ROBCHA
Czechia
6 days using the app
Website on Demand Studio, LLC replied August 6, 2024

Hi Roberta,

My name is Sharky, I'm the Team Supervisor at Pre-Order Now.

We aim to provide a 5-star experience to all our customers and would love to understand how we can improve.

If there were any issues or if there’s anything specific that led to the 2-star rating, please share your thoughts. Your feedback is important in helping us improve our app.

I hope to hear from you soon.

Best Regards,
Sharky
Team Supervisor - Pre-Order Now

March 25, 2024

I really like this app. It's working great for two of our businesses/brands. I struggle with the interface at times, but once I re learn it, it all makes sense to me. If you don't love it at first, contact their support and once you learn how to run it, it'll be a nice part of your business.

BusyBox Corp.
United States
Over 3 years using the app
Website on Demand Studio, LLC replied March 27, 2024

Hey there BusyBox Corp.!

Thank you so much for your detailed review and recommendation! We appreciate your feedback and we'll work on making our interface more user-friendly.

Please reach out if you need further assistance!