Reviews (1,509)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

January 24, 2025

It's working on the customers end and that's good enough for me! Some minor hiccups but so far so good. The support chat was actually helpful.

OmniSkye
United States
About 4 hours using the app
Website on Demand Studio, LLC replied January 27, 2025

Hey there OmniSkye team!

Thank you for your review! We’re glad the app is working well for your customers and that our support team could assist you.

If you need help with anything else, you know where to reach us!

January 20, 2025

great, easy to set up.

SVAKOM
Hong Kong SAR
24 days using the app
Website on Demand Studio, LLC replied January 22, 2025

Hi SVAKOM team!

We're thrilled to hear that you had an easy time setting up our app on your store. Thank you for sharing your experience, this helps us a lot.

If you need help or have any questions, please don't hesitate to reach out!

January 24, 2025

Easy to use, get things done quick

3sixtydegrees
Netherlands
4 days using the app
Website on Demand Studio, LLC replied January 27, 2025

Hi 3sixtydegrees team!

Thank you for taking the time to leave us a review. Is there anything in specific that you think can be improved for us to provide you with a better experience? We'd love to hear your thoughts.

We hope to hear from you soon!

Edited January 16, 2025

Fantastic customer service. Customer Support responded instantly and had it fixed in no time!

Watercolor Wednesday
United States
3 days using the app
Website on Demand Studio, LLC replied January 15, 2025

Hey there Watercolor Wednesday and team!

Thank you so much for taking the time to leave us a wonderful review! We're glad that our team was able to provide a prompt resolution to the bugs you experienced.

If you need help with anything else, you know where to reach us!

February 14, 2025

Great so far, seems very easy and helpful

Wonderful Little Company ™
Australia
About 13 hours using the app
Website on Demand Studio, LLC replied February 18, 2025

Hi Wonderful Little Company ™!

Thank you for your review! We're glad to hear you're finding our app easy to use and helpful.

Please let us know if you ever need any assistance, we're here to help!

November 14, 2024

just started using

Infantium Victoria
Germany
Over 1 year using the app
Website on Demand Studio, LLC replied November 18, 2024

Hi there Infantium Victoria and team!

Thank you for taking the time to leave us a review! We're glad to have you on board. If you have any questions or need any help, please let us know. We'd also love to hear any feedback from you that would help us improve our app.

Thank you for choosing Pre-Order Now!

January 27, 2025

Fast and easy to setup! With my product launch coming up on 6-days and many challenges we had to overcome to get to this point, saving time and brain energy with this app was a blessing! Love the specs of the free plan, that is exactly what we needed for this launch!

Fae Fire Shop
United States
5 minutes using the app
Website on Demand Studio, LLC replied January 30, 2025

Hi there Fae Fire Shop and team!

Thank you for the fantastic review! We're thrilled the app made your setup quick and stress-free, especially with your big launch just days away.

Wishing you a successful launch, and we're here if you need anything!

October 18, 2024

App support was quick and helpful

Astropad
United States
Over 4 years using the app
Website on Demand Studio, LLC replied October 21, 2024

Hey there Astropad and team!

We're glad to hear that you had a great time with our support team! Thank you so much for leaving a 5-star review and recognizing our team's efforts. We really appreciate the support.

If you need help with anything else, you know where to reach us!

October 30, 2024

Though the settings can be confusing and there are no tutorial resources that are easy to access, the WOD Pre-Orders App customer service makes up for it!

Virtue Love
United States
3 months using the app
Website on Demand Studio, LLC replied November 5, 2024

Hey there Virtue Love and team!

We're glad to hear that our support team was able to help you out! We appreciate your honest feedback, and we'll work hard to ensure you have the tools you need to easily set up pre-order on your store.

If you need help with anything else, you know where to reach us!

November 23, 2024

Currently loving this App for my store! The team were so helpful in assisting with my issues. Great customer service

MINIML
Australia
4 days using the app
Website on Demand Studio, LLC replied November 25, 2024

Thank you so much for your kind review! We’re thrilled to hear you’re loving the app and that our team could assist you effectively.

Providing great customer service is our priority, and we’re always here if you need anything else.