PreOrder Now WOD | PreOrder , 1,347 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.
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I highly reccomend this app! It is really easy to use and to setup. I would like to especially point out that the tech support team was extremely helpful when my store faced an issue with the app. They diligently solved my issue asap.
Hi there Zynnia team!
Thank you for recommending our app! We're thrilled to hear that you found it easy to use and set up. The team had an amazing time helping you out, and we're delighted to have resolved your store's issue promptly.
If you have any further questions, please don't hesitate to reach out. We're here to help!
If you're seeking a reliable solution for partial payments, avoid this app. Despite our prior success with pre-orders involving partial payments, our experience with PreOrder Now was far from seamless. While customers would typically order and be charged an initial amount without issue, the process of collecting the remaining balance through the app proved to be anything but straightforward.
Even with the app's team setting it up for us, we somehow still managed to encounter difficulties, leading to the inconvenience of having to manually send invoices to all our pre-order customers to collect the outstanding amounts. Adding to the frustration was the lack of instructional resources such as videos, blogs, or articles to assist us in navigating the payment collection or partial payment setup process.
When seeking assistance, the only option available was to contact their support team via chat. Despite our familiarity with similar apps and their direct involvement in the setup process, we still found ourselves facing setup issues.
Hey there Hope Innovations team!
Alina never fails to amaze us with her skills and willingness to help. Your feedback will definitely put a smile on her face! Thank you for the wonderful review!
Please reach out if there's anything else you need assistance with.
Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.
Hi there Elevate Styles and Team!
Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review.
Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!
So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.
Hi BEVERLY BERG LLC!
I'm glad to hear that everything went smoothly during your installation! Thank you so much for the detailed feedback and wonderful review. We appreciate the support a lot.
If you need anything else, please don't hesitate to reach out!
I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.
Thank you for your updated review team! We appreciate your kind feedback.
Please let us know if you need further assistance. Cheers!
Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.
Hey there Kimber Doll USA!
We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.
If there's anything else you need help with, you know where to reach us!
Amazing app for pre-orders!
Customer service was super friendly and helpful as well
Hi there True American team!
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.
If you ever need further assistance, please don't hesitate to reach out!
Excellent customer service! Thank you!
Hey there Nolita and team!
Thank you for your amazing feedback on our support team! We work hard to ensure that we provide the best customer experience possible, and I'm glad we were able to help you out.
If you have any questions or need help, you know where to reach us!
She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem
Hey there Ian!
Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.
Don't hesitate to reach out if you need our assistance!
Excellent customer service!
Hey happyjagabee store!
Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.
If you need help with anything else, you know where to reach us!