Pre‑Order Now WOD , 1,107 reviews

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 20, 2023

Awesome App, i recommend if your business rely on pre-command, the customers service is also fast !!!

By Louise
France
Time spent using app: About 1 year
Website On-Demand replied February 22, 2023

Hello to our friends at By Louise

Thanks for sharing your review with the community and us. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 20, 2023

We have been using Pre-Order Now for a few years and we have been really pleased. The new features including 'Back In Stock Alerts' are an added bonus and mean we don't have to use separate apps anymore. We've only needed to contact support a couple of times and on both occasions my queries we dealt with quickly and efficiently. Thangs guys!

All Mamas Children
United Kingdom
Time spent using app: Over 5 years
Website On-Demand replied February 22, 2023

Hello to our friends at All Mamas Children

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 17, 2023

Great fast support and easy to understand features. Just a little time is all one needs. Thank you Rasheem.

Energy Corse Americas
Canada
Time spent using app: 2 days
Website On-Demand replied February 20, 2023

Hello to our friends at Energy Corse Americas

Thanks for sharing your review with the community and us. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 16, 2023

Very fast, great work thank you for fixing my pre order button. fixed it in less then 5 minnutes!!!!

BAYROOWASHERE
United States
Time spent using app: 9 days
Website On-Demand replied February 17, 2023

Hello to our friends at BAYROOWASHERE

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 16, 2023

I changed themes and had a problem. Opened a chat and, voila, the agent fixed the problem. It literally was that easy.

Dandy Technology
United States
Time spent using app: 6 months
Website On-Demand replied February 17, 2023

Hello to our friends at Dandy Technology

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 16, 2023

App works well, customer service has been excellent with quick responses on their chat and even a Google Meet call to provide the help that was required!

Juggo
United Kingdom
Time spent using app: 1 day
Website On-Demand replied February 17, 2023

Hello to our friends at Juggo

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

February 15, 2023

Would really recommend this app, very easy to use and when I had a query Aman on chat got it resolved instantly!

Genovi Beauty
United Kingdom
Time spent using app: 12 days
Website On-Demand replied February 17, 2023

Hello to our friends at Genovi Beauty

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

February 15, 2023

Help support was so fast and so easy to contact. They did a custom edit for my website within minutes. And the person who replied me knew what they were doing perfectly. By far the best app support I have encountered.

Thank you Josh

BetterSmile
Malaysia
Time spent using app: About 1 hour
Website On-Demand replied February 17, 2023

Hello to our friends at BetterSmile

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 13, 2023

Customers are purchasing and preorder does not show up on 35% of orders. Creating a lot of confusion.

Silhouette Stylez
United States
Time spent using app: Over 1 year
Website On-Demand replied February 24, 2023

Hello to our friends at Silhouette Stylez

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for.

We have tried to reach you via email as well as on the cell phone, but were not able to reach you. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:

Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.

Regards,
Pushpesh & the Pre‑order Now Support Team

February 13, 2023

A really good app with great service and support team to help with any issues. ......................

Educational Equipment Supplies
United Kingdom
Time spent using app: 1 day
Website On-Demand replied February 13, 2023

Hello to our friends at Educational Equipment Supplies

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team