Reviews (1,432)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.
Refine
-
By rating
amazing
Hi there C&P Prod team!
Thank you so much for taking the time to leave us a review! We appreciate the support.
If you need any help, please don't hesitate to reach out to us!
Alina was incredibly helpful and very quick at helping us with our website and setting up our pre-orders.
Would recommend this app!
Hi Blackout Deck and team!
Thank you so much for sharing the customer experience you had with Alina! We're proud to hear that she was quick and helpful, and we're glad that she was able to help you out!
If you need further assistance, or have additional questions, you know where to reach us!
great fast
Thank you for the 5-star review team! We appreciate your kind feedback and support.
Einfach und schnell!
Hey there BAKE & NOURISH team!
Thank you for sharing the experience you had with our app! Your feedback is highly appreciated.
If you need help or have any questions, please feel free to reach out to us!
I reached out to support twice and never heard from them. App crashed and will not allow users to add the product to cart. I would not recommend you work with this app.
Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation.
Hannes Bez | Director of Customer Experience
The Customer Service I received was so quick and handy. James was very helpful to resolve the issue. Highly appreciated!
Hey there BabyRest and team!
Thank you for your kind feedback about James! We will ensure that he is recognized for his hard work.
In regard to your review, is there anything you think can be improved to enhance your experience? Your input is important to us, and we would like to hear if you have any suggestions.
We look forward to hearing from you!
Alina was extremely helpful and courteous. She fixed my issue and performed the updates necessary to bring the app back into compliance with Shopify quickly and efficiently.
Hi there Stick & Ball team!
You deserve nothing but the best customer experience and we're glad that Alina was able to provide amazing support!
If you need help with anything or if you have any questions, you know where to reach us!
Great and fast customer support service.
Hi there ANDREEVA team!
We're thrilled to hear that you had a great experience with our support team! Thank you for taking the time to leave us feedback, this helps us a lot.
If you need further assistance, you know where to reach us!
I chat over the chat with Alina at Pre-order Now WOD y she was able resolved all my issues . Fast and easy.
Very nice person . Thank you
Hi aeCore® Backers!
Alina is wonderful right? She is a valuable asset to our company and we're glad that she's part of our team. I'll make sure that your feedback reaches her.
If you need further assistance, you know where to reach us!
easy to use
Hi 08sircus,
Thank you for the time you spent leaving us a review. Can you tell us more about your experience? We would like to know what we can do to improve our app and provide you with a better Pre-Order app.
I hope to hear from you soon!