Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

August 6, 2024

good app :) - you should be able to select one product and click to add all sizes to preorder instead of having to go into each size though! and sometimes there is issues with using this app while running promotional codes and the codes not working with the app

OnceWas
Australia
About 1 year using the app
Website on Demand Studio, LLC replied August 7, 2024

Hi there OnceWas team!

Thank you for your detailed feedback about our app. Can you tell us more about the issues you've encountered? You can also reach out to us by clicking ...

January 5, 2025

It is easy to use

MIRAGE
United States
About 1 hour using the app
Website on Demand Studio, LLC replied January 7, 2025

Hey there MIRAGE team!

We're glad to hear that our app was easy to set up for your store. We work hard to keep everything simple and straightforward.

If you need help with ...

November 7, 2024

yay! Thank you for helping me with this in my time of need. I am so excited to do this !

Modern Hippies Atlanta
United States
9 minutes using the app
Website on Demand Studio, LLC replied November 11, 2024

Hi Modern Hippies Atlanta and team!

We're glad that we were able to help you out! Thank you so much for taking the time to share the experience you had with our app, we ...

August 1, 2024

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile ...

MAISON&GRACE PUBLISHING
United States
3 months using the app
Website on Demand Studio, LLC replied August 5, 2024

Hey there MAISON&GRACE PUBLISHING and team!

Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank ...

July 12, 2024

I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.

Mike Chasteen Jr. Apparel
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied July 15, 2024

Hi Mike Chasteen Jr. Apparel!

Thank you for recognizing our team's efforts. It was a pleasure to help you out!

If you need help with anything else, you know where to reach us ...

January 20, 2025

AMAZING

Karnival by Kandi
United States
About 1 hour using the app
Website on Demand Studio, LLC replied January 22, 2025

Hey there Karnival by Kandi and team!

Thank you so much for taking the time to leave us a review! We appreciate your support.

If you need help with anything, please don't ...

April 16, 2024

A great pre-order app for our site! Easy to use and lots of different customizable options. Alina was super helpful and responded to our set up questions quickly.

JapanLA
United States
Over 2 years using the app
Website on Demand Studio, LLC replied April 18, 2024

Hi JapanLA!

We appreciate your kind feedback. Thank you so much for recognizing the great experience that Alina was able to provide.

If you need further assistance, you know ...

June 7, 2024

Sunny was super helpful and fixed our problem straight away. We have two stores and he helped on both. Went over and beyond :)

Catherine Deane UK
United Kingdom
About 1 year using the app
Website on Demand Studio, LLC replied June 10, 2024

Hey there Catherine Deane UK and team!

Thank you for starting our week with a wonderful review! We're glad that Sunny was able to help you out. We will ensure that he gets ...

August 23, 2024

Great customer service. Responded quickly to my questions and had everything working quickly.

Jumelle Press
United States
4 months using the app
Website on Demand Studio, LLC replied August 26, 2024

Hey there Jumelle Press and team!

We're glad to hear that our team was able to help you out and answer your questions! We appreciate you sharing your experience, this helps ...

October 20, 2024

Good

My Store
India
2 months using the app
Website on Demand Studio, LLC replied October 21, 2024

Thank you for the 5-star review team! We appreciate your support.