Reviews (1,458)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.
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great fast
Thank you for the 5-star review team! We appreciate your kind feedback and support.
This is an app that you can't do without. It saves so much trouble by telling your customers what they can expect on shipping for out-of-stock items or items that will be shipping soon. Alina helped me out big time. I had an issue with the app and she fixed it in the coding for us at 8 pm!!
Unbelievable support I would recommend this to anyone for preorders.
She saved the day and I couldn't be more thankful.
Hey AllProGenerators and Team!
This is one of the best reviews I've ever seen! Thank you so much for your wonderful feedback. This will make Alina's day for sure!
Let us know if there's anything else we can help you with, you know where to reach us!
Hi.
I was having problems getting the pre-order app to work for our Easter Collection. I did not realize that I had to make an update & embed the app in my store.
Sunny replied very quickly, identified the problem & sent me a video link to show me how to update my store.
Thanks for the great customer service.
Karen, Bean and Goose Chocolate
Hey, Karen!
Thank you for your feedback! We appreciate you sharing your experience with us. It's great to hear that Sunny responded quickly and was able to help you resolve the issue with embedding the app in your store.
If you have questions or need help with anything, please don't hesitate to reach out. We're here to support you!
Customer service is for real! Very fast help I needed. I'm a new customer and I am very happy with the product and the customer service.
Hi Selective Defense Products and team!
I'm so excited to hear your feedback! Our team works hard to ensure that all of your inquiries are answered promptly and accurately. Your kind words will surely complete their day!
If you need anything else, you know where to reach us!
Alina was extremely helpful and courteous. She fixed my issue and performed the updates necessary to bring the app back into compliance with Shopify quickly and efficiently.
Hi there Stick & Ball team!
You deserve nothing but the best customer experience and we're glad that Alina was able to provide amazing support!
If you need help with anything or if you have any questions, you know where to reach us!
Der letzte Schrott und der Support ist keine Hilfe
I'm so sorry about your poor experience with us so far. I will be reaching out to you directly to see if we can fix things and win back your trust. At the very least, I want to make sure that we learn from what we did wrong here so we can make sure it does not happen again.
Hannes Bez | Director of Customer Experience
I've just installed this app 2 days ago, support was fantastic and turnaround was quick. A fairly easy setup, I was in for a surprise - within 48hours my sales increased with so many preorders! This app rock!
Team GFG
Thank you for the fantastic review GFG Team!
Your feedback made our day! Your words are very heartwarming and we are glad that you appreciate our efforts. We promise you, we will continue working hard to exceed your expectations!
If you need any help, you know where to reach us!
Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3
Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :)
Please let us know if you have any other questions, we'll make sure to help you out!
Been using this for app for a few years. Had an issue with it recently and Alina from customer service was able to resolve it for me right away. 10/10 app! 10/10 support!
Hey, Lil' Libros and Team!
Thank you for your continuous support of our app. It's our honor to help you out and we'll make sure to continue to provide you with the assistance you need!
Please reach out if you need help with anything else!
App works great - use it regularly to pre-sell our products. Awesome support - had an issue so I contacted the help day and Zach got me all sorted out the same day. Would recommend.
Hi InHouse Publishing Bookstore!
Thank you so much for your detailed review! We appreciate your feedback for Zach as well. We'll make sure that your feedback reaches him. Thanks for making our day!
Please let us know if you need further assistance!