Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

November 7, 2024

yay! Thank you for helping me with this in my time of need. I am so excited to do this !

Modern Hippies Atlanta
United States
9 minutes using the app
Website on Demand Studio, LLC replied November 11, 2024

Hi Modern Hippies Atlanta and team!

We're glad that we were able to help you out! Thank you so much for taking the time to share the experience you had with our app, we really appreciate the support.

If you need help or have any questions, please don't hesitate to reach out to us!

August 1, 2024

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."

MAISON&GRACE PUBLISHING
United States
3 months using the app
Website on Demand Studio, LLC replied August 5, 2024

Hey there MAISON&GRACE PUBLISHING and team!

Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank you for your patience while we were working on it.

If you need further assistance, you know where to reach us! Thank you for choosing Pre-Order Now!

July 12, 2024

I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.

Mike Chasteen Jr. Apparel
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied July 15, 2024

Hi Mike Chasteen Jr. Apparel!

Thank you for recognizing our team's efforts. It was a pleasure to help you out!

If you need help with anything else, you know where to reach us!

January 20, 2025

AMAZING

Karnival by Kandi
United States
About 1 hour using the app
Website on Demand Studio, LLC replied January 22, 2025

Hey there Karnival by Kandi and team!

Thank you so much for taking the time to leave us a review! We appreciate your support.

If you need help with anything, please don't hesitate to reach out to us!

April 16, 2024

A great pre-order app for our site! Easy to use and lots of different customizable options. Alina was super helpful and responded to our set up questions quickly.

JapanLA
United States
Over 2 years using the app
Website on Demand Studio, LLC replied April 18, 2024

Hi JapanLA!

We appreciate your kind feedback. Thank you so much for recognizing the great experience that Alina was able to provide.

If you need further assistance, you know where to reach us!

October 20, 2024

Good

My Store
India
2 months using the app
Website on Demand Studio, LLC replied October 21, 2024

Thank you for the 5-star review team! We appreciate your support.

August 23, 2024

Great customer service. Responded quickly to my questions and had everything working quickly.

Jumelle Press
United States
4 months using the app
Website on Demand Studio, LLC replied August 26, 2024

Hey there Jumelle Press and team!

We're glad to hear that our team was able to help you out and answer your questions! We appreciate you sharing your experience, this helps us a lot.

If you need further assistance, you know where to reach us!

June 7, 2024

Sunny was super helpful and fixed our problem straight away. We have two stores and he helped on both. Went over and beyond :)

Catherine Deane UK
United Kingdom
About 1 year using the app
Website on Demand Studio, LLC replied June 10, 2024

Hey there Catherine Deane UK and team!

Thank you for starting our week with a wonderful review! We're glad that Sunny was able to help you out. We will ensure that he gets recognized for his efforts.

If you need help with anything else, you know where to reach us!

August 11, 2024

Easy to use and I love the new updated features.

Gloria's Shito
United States
Over 3 years using the app
Website on Demand Studio, LLC replied August 12, 2024

Hey there Gloria's Shito and team!

Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs.

If you need any help, please feel free to reach out to us!

August 8, 2024

This works for me as a small business! Easy to use !!

Lotus Lyfestyle
United States
About 1 year using the app
Website on Demand Studio, LLC replied August 12, 2024

Hi there Lotus Lyfestyle and team!

Thank you so much for leaving a review! We're glad that you had a great experience using our app.

If you have questions or need any help, please don't hesitate to reach out to us!