Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

May 20, 2024

This is a great app that has helped grow sales through pre-orders. The support team are quick, efficient and super helpful. Would recommend!

Laing Home
New Zealand
About 3 years using the app
Website on Demand Studio, LLC replied May 22, 2024

Hi Laing Home and team!

We value your business and we are very thankful that you took time to leave us a review! Our team works hard to ensure that you get the support that you need, when you need it. Your recommendation is highly appreciated!

If you need our help again, you know where to reach us!

April 2, 2024

Alina was extremely helpful and courteous. She fixed my issue and performed the updates necessary to bring the app back into compliance with Shopify quickly and efficiently.

Stick & Ball
United States
Over 3 years using the app
Website on Demand Studio, LLC replied April 4, 2024

Hi there Stick & Ball team!

You deserve nothing but the best customer experience and we're glad that Alina was able to provide amazing support!

If you need help with anything or if you have any questions, you know where to reach us!

February 25, 2025

Ok

BAKES SAIGON
Vietnam
27 days using the app
Website on Demand Studio, LLC replied February 27, 2025

Hi BAKES SAIGON and team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything we can do to improve our app and better fit your store's needs?

We hope to hear your feedback soon!

July 11, 2024

Great app to ensure you dont miss a sale.
Quick responses from the team to get any minor issues sorted.

Hepburn Hardware - Wholesale
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied July 15, 2024

Hey there Hepburn Hardware - Wholesale and team!

We're glad that you liked our app! Thank you so much for taking the time to leave us a review. The support team will surely be hyped to see this!

If you need help with anything else, you know where to reach us!

February 26, 2025

Exceptional customer service! Alina was incredibly helpful, quickly resolving my issue by updating the theme and button selector to match my store perfectly. She kept me informed throughout the process and made sure everything was working smoothly before signing off. The support was fast, professional, and friendly. Highly recommend this app and their amazing team! Thank you, Alina!

Onekid
United States
Over 2 years using the app
Website on Demand Studio, LLC replied February 28, 2025

Hey there Onekid team!

Thank you for your fantastic review! We're thrilled to hear that Alina provided exceptional support and ensured everything was customized perfectly for your store. Our team is always here to help, and we truly appreciate your recommendation!

If you need help with anything else, you know where to reach us!

September 22, 2024

Great easy app

CityDripz™
United States
4 months using the app
Website on Demand Studio, LLC replied September 24, 2024

We're glad that you liked our app CityDripz™ team! Feel free to reach out to us if you need any help. Cheers!

April 4, 2024

I chat over the chat with Alina at Pre-order Now WOD y she was able resolved all my issues . Fast and easy.
Very nice person . Thank you

aeCore® Backers
United States
Over 1 year using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi aeCore® Backers!

Alina is wonderful right? She is a valuable asset to our company and we're glad that she's part of our team. I'll make sure that your feedback reaches her.

If you need further assistance, you know where to reach us!

October 25, 2024

good

SugarsoSweet
United Kingdom
2 months using the app
Website on Demand Studio, LLC replied October 28, 2024

Hi there SugarsoSweet team!

We're glad to hear that you like our app! Can you please share more information about your experience? Here in PreOrder Now, we want to ensure that you get the services that you need and we would love to hear more about your feedback.

We'll wait for your reply!

February 4, 2025

good

SOLARENA SWIM
United States
13 minutes using the app
Website on Demand Studio, LLC replied February 6, 2025

Thank you for the 5-star review SOLARENA SWIM and team! Your support is highly appreciated.

March 28, 2024

Nice and simple.
A bit pricy but they have an option for start ups which helps.

Scruffy Duck
Ireland
7 months using the app
Website on Demand Studio, LLC replied April 1, 2024

Hey there Scruffy Duck and team!

Thank you for your honest feedback. We appreciate your thoughts about our pricing, and we assure you that this is something that we are currently looking into.

If you need help with anything, please feel free to reach out to us. Thank you for choosing Pre-Order Now!