Reviews (1,432)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.

February 28, 2024

great app, intuitive, and tons of features. Support team is super responsive to any questions.

IMEX-RC
United States
About 3 years using the app
Website on Demand Studio, LLC replied March 1, 2024

Hey IMEX-RC team!

Thank you for your kind words. We appreciate your detailed review and we're glad that our team was able to help you out!

If anything else comes up, you know where to reach us!

August 14, 2024

muy bien

Inhala Soulwear
United States
5 days using the app
Website on Demand Studio, LLC replied August 16, 2024

Thank you for the 5-star review Inhala Soulwear and team! We appreciate the support.

July 23, 2024

Muy facil!

Doslobos
Chile
11 days using the app
Website on Demand Studio, LLC replied July 25, 2024

Hi Doslobos team!

We're glad to hear that you had an effortless experience using our app! Thank you so much for sharing your feedback, this helps us a lot.

If you need any help, please feel free to reach out to us!

April 9, 2024

Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!

BrunetteSkin
United States
10 days using the app
Website on Demand Studio, LLC replied April 11, 2024

Hi there BrunetteSkin and team!

Thank you for the wonderful review! We are thrilled to hear that Alina was able to provide perfect customer support. I'll ensure that your feedback reaches her and that she is recognized for a job well done.

If you need help with anything else, you know where to reach us!

February 12, 2024

Sunny was super helpful and very polite in solving our issue, thanks!

Maiami
Germany
Over 2 years using the app
Website on Demand Studio, LLC replied February 13, 2024

Hi Maiami team!

Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!

If you have any further questions or concerns, don't hesitate to reach out. We're here to help!

Edited October 3, 2024

yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.

Awesome Maps
Germany
About 3 years using the app
Website on Demand Studio, LLC replied August 26, 2024

We're glad that you liked our app Awesome Maps and team! Thank you for your support!

May 8, 2024

GREAT NICE and EASY

Official Big Steppa Clothing
United States
4 days using the app
Website on Demand Studio, LLC replied May 10, 2024

Hi there Official Big Steppa Clothing!

We want to keep everything simple here at Pre-Order Now. I'm glad you liked it!

If ever you need any help, just let us know. Our support team would be happy to help!

February 9, 2024

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Foraged and Sown
United States
About 1 year using the app
Website on Demand Studio, LLC replied February 12, 2024

Hi there Foraged and Sown team!

We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.

If you need any further assistance, don't hesitate to reach out!

April 23, 2024

The customer support assistance I received from Alina was very helpful!

Tortoise+Hare Comics
United States
1 day using the app
Website on Demand Studio, LLC replied April 25, 2024

Hi Tortoise+Hare Comics!

Thank you so much for your kind review. Your feedback for the support experience you had with Alina is highly appreciated. We'll make sure to recognize her efforts accordingly.

If you need further assistance, please let us know. We are always happy to help!

April 9, 2024

works as promised

FRAGFRE®
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied April 11, 2024

Hi FRAGFRE® team!

I'm glad that everything worked as promised. We appreciate your review and hope that you continue to support our app.

If you need help with anything, please don't hesitate to reach out to our support team!