PreOrder Now WOD | PreOrder , 1,344 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.
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Great job,,, she really helped me with my issue
Hey there TRAP GRAF Ts and Team!
Alina had a great time helping you out! Thank you for recognizing her efforts, we appreciate your feedback.
If you need help with anything else, just let us know. Our team would be happy to help!
Installed and started my free trial, and on the same day, uninstalled because this app wasn't any use for us. HOWEVER, we did get charged at the end of the month. The support was emailed, but we got no response from them.
Thank you for leaving a review. We reached out via our customer service team to help with the charge. Would you be able to check your email and we will help there? We would also love to understand why it wasnt of any use and if there is anything we can be doing differently. We have a lot of positive feedback from other customers about the product, so anything else we can do to make it better is helpful.
Nice and simple.
A bit pricy but they have an option for start ups which helps.
Hey there Scruffy Duck and team!
Thank you for your honest feedback. We appreciate your thoughts about our pricing, and we assure you that this is something that we are currently looking into.
If you need help with anything, please feel free to reach out to us. Thank you for choosing Pre-Order Now!
the app does not work properly and the support isn't answering, we tried to contact them with no success...
I'm so sorry about your disappointing experience with our app. It does seem from our records that we had a few long conversations with your team in support - I've reached out to you separately to find out more about that experience as well as the issues you've encountered with our app. I hope we can restore your trust in us!
Hannes Bez | Director of Customer Experience
its so easy to manage and the best part is that it has a free plan. i live how easy it is to use and how fast it works compare to others.
Hi there Nails By Yoshii!
Thank you for your wonderful review! We're glad to hear that you're enjoying our app. We appreciate the feedback, this helps us a lot!
If you need any help or have questions, please feel free to reach out to us!
Great service smart techs
Hey there sixpackbags team!
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service and found our team knowledgeable. We appreciate your support!
Please don't hesitate to reach out if you need help with anything else!
Setup is fairly simple.
The issue we have found is that as the app loads last on the store, the add to cart button doesn’t turn to a pre order button until every element on the page loads.
We’ve seen a number of customers checking out without the preorder app registering it as a pre order as they clicked add to cart too quickly.
This kinda makes it pretty useless - we’re now having to chase all the customers who ordered thinking the product was in stock.
Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!
Hannes Bez | Director of Customer Experience
good and easy to use
Hey Cologne Collection Hub!
Thank you for your kind words. We are grateful for your support!
Please let us know if you need help with anything, our support team is always available for you.
Fast customer service, thank you!
Hi there Dolli Pole Wear team!
We're thrilled to hear you feedback for our support team. We take pride in the customer experience we provide and work hard to ensure you receive prompt and accurate replies.
Please let us know if there is anything else we can help you with. Thank you for choosing Pre-Order Now!
After an initial negative experience, i am amending this review as they have gone above and beyond with their customer service. The app is good, i m testing now to see if sales uplift.
Thank you for taking the time to let us know about this experience. I'm so sorry about this. I'll be reaching out to you personally to see how we can make amends. I've also made sure that the technical issue which resulted in this poor experience has been fixed.
Hannes Bez | Director of Customer Experience