Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and selling capabilities. They commend the wide range of customizable products, quality, and integration with e-commerce platforms. The responsive customer service and positive business impact are also praised. The premium subscription is seen as valuable, offering better deals. Regular updates with new products, including an Eco-Friendly range, are appreciated.

January 7, 2020

I don't have other to compare to since I have only used Printify. They have good prices on their shirt. So far, they have 20% defect rate but willing to replace the item. Shipping time is inconsistent. Some vendor have excellent turnaround time, some are not. I suggest order a few from different vendors before settling on a provider. The 3 star rating is caused by recurring technical issues, with the most being unable to load design, long lag in load or server down. This is highly inconvenient for someone that has limited time to publish their work. So, overall Printify is good but can be improved in the technology department.

Alt Tab Studio
United States
13 days using the app
August 14, 2020

Super j’ai commencé avec ce fournisseur et c’est vraiment génial. Le seul petit problème est le prix un peu haut..

About 12 hours using the app
June 16, 2021

Customer service was extremely unhelpful. There was an accidental charge to an old credit card, I added the new card on file and requested the charge be reversed on the old one and charged to the new card on file but they refused to do it. Horrible customer service...

United States
9 days using the app
Printify replied June 19, 2021

We're really sorry to hear about your experience!
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

July 11, 2018

I initially set up Printify to see what the quality of work and service was like before I started opening it up to customers.

Firstly when selecting products it is surprisingly limiting as to what products are offered in the UK compared with the US.

The next issue I have is that my test order was apparently shipped after 48 hours (that's fine I don't mind that) however 5 days later I still have not received said item, not even Royal Mail is this slow to deliver! So I thought I know I'll go use the live chat feature on their website to find out what is going on. I wrote a message at 10am complete with the order number. At the top of the live chat, it says "Typically replies within 1 hour" ... 4 hours later and I still have not even had a reply to acknowledge receipt of my query!

Poor Customer service, Poor Delivery SLA's and poor product availability for anyone running a business in the UK.

Do not use if you value any of the above.

Death Or Glory Co
United Kingdom
8 days using the app
June 28, 2019

Zero quality control in place. We've gotten nothing but poor-quality prints and samples back. Had to pull all tshirts from our store. And Printify takes no responsibility - they won't even refund you if your order shows up completely shredded (they want you to re-order somewhere else). Don't waste your time.

Morrison Outdoors
United States
11 days using the app
Printify replied July 1, 2019

Our team investigated the request, and we wanted to let you know that a refund was made for the items that came in poor quality. We are sorry again for the inconvenience and hope and that now we made things right :)

Our customer reviews are very important to us, and we hope that you will be willing to revise your review as we managed to solve the issue :)

February 10, 2018

Great app so far.Very easy to many products.

Tiptop Shopping
About 9 hours using the app
July 19, 2020

Very easy to use, very reasonable pricing.

I wish there were more customize-able features with some of the clothing s

7 days using the app
September 19, 2020

Stop asking me to make a review. The fact that you continuously ask makes me wonder about the seriousness of other reviews.

K9 Worldwide
United States
7 days using the app
Printify replied September 21, 2020

Apologies if we asked you too many times for a review. The reason why we do it is because we want to receive your feedback and know how you are doing. However, if it bothers you, we will stop doing that.

May 8, 2022

I was please with the quick response. Taylor was very helpful and provided detailed answers to my question which will be very helpful for me to correct the issue I was having.

United States
About 8 hours using the app
Printify replied May 9, 2022

Thank you for sharing your feedback! We're glad to hear that you love our support team, it means a lot to us. Wishing you all the success!

September 1, 2018

I am so happy with this app :)

Words Of Life Designs
United States
About 8 hours using the app