Reviews (5,992)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this platform user-friendly, allowing easy design and customization of a variety of products. It integrates well with ecommerce platforms, ensuring effortless store management. The print quality is consistently high, with durable materials and vibrant colors. Merchants appreciate the transparent pricing, efficient shipping, and responsive customer service. The platform also offers control over profit margins and integrates with multiple print providers for quick fulfillment. It's seen as a comprehensive solution that streamlines production, expands product range, and boosts sales, making it a favorite among creative entrepreneurs.
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It's ok but I've had a lot of frustration trying to use their product/mock generator for creating phone cases. If I chose one position/size of an image on say an iphone case it will not be in the same position or even the same size on the samsung case. I've also noticed that even if my image reaches the edge of the phone case template, it will STILL SHOW UP AS IF I DIDN'T COVER IT, LEAVING THE EDGE WHITE!
Such a plan, I am moving over to a different company.
I like the products that this app offers, if everything could be shipped from the US it would be great.
I'm loving this so far! It's so easy to set up my products. I've already sold a phone case and I just added it!
easy to use, prompts and pop videos exactly when you need them
I have been using Printify for about 3 years now. Usually it is pretty good but when you have problems with the vendors printify is not supportive. I have had several coffee mugs and ceramic ornaments arrive broken due to poor packaging. I have had notebooks arrives water damaged because of poor packaging. Clothing will very poor quality printing. Hats with poor quality embroidery. And orders that take a month to get to the customer. When I go through the complaint process with in Shopify my request has almost always been turned down. They make the complaint process very difficult. They ask for a ridiculous amount of photos. And then they always come up with some reason to turn down my complaint. So I end up replacing my customers item out of my own pocket - almost every time. I would recommend people to try Printful or Printed Mint instead.
We are very sorry to hear about your experience! Thank you for your review and feedback! In all cases concerning packaging or frequent product quality issues, we inform our print providers so that we can improve the quality and service our merchants receive. To fully resolve any issue with the delivered product and improve on the fulfillment and delivery process, we do need photographic evidence of the received items. If the issue or the product is not clrealy visible, our print providers require additional photos to better understand the root problem. Once the photos are received, we provide a free of charge replacement or a full refund.
One of our managers will be reaching out to you regarding this matter. We truly hope that we'll be able to help you solve this.
Love this app! Does exactly what I need it to do and the ease of publishing straight to my store is excellent! Recommendation for future updates on this app would be to allow more than one mockup to be used when publishing.
Thank you for the feedback, we are happy to hear that you are enjoying our app!
When publishing you can publish all the available mockups from our mockup generator, however, we are working towards adding more options to chose from. In case you need any help, do not hesitate to contact us anytime!
Good. low cost with some shirt, shipping in time. support for seller ok.
been solid for adding a bunch of accessories to my story without up front cost. they auto fulfill and update my orders as well so I dont need to worry about it
Thank you for being with us!
After a lot of back and forth, Printify finally did the right thing and credited my account for the wrong mugs. I have updated my review based on this and how helpful they were, but only after I placed this review. My customer ordered 4 mugs and received 2 mugs with another design on them. Because the order was wrong, I should receive a refund, however, I am only asking for a refund for 2 of the mugs. A photo was sent of the wrong design vs. the right design. Printify is trying to only refund for 1 mug. My customer gave me a 3-star review because she was sent the wrong order. I just want Printify to make it right and they will not. I am now taking my designs down from this POD and will be using other PODs to make my mugs. There are plenty more out there that will be reasonable with their customer service. This isn't even the first time, however, in prior times, they readily replaced or refunded with a photo.
Thank you for the feedback!
In this case, the refund was not processed immediately due to a lack of photographic evidence, but we are glad that the situation was
communicated and resolved.
We take pride in providing the best support experience for our merchants and your kind words mean a lot to us - thanks for being with us:)
Too many issues with this app. Firstly, there's often issues with the payment, meaning you cannot go ahead with an order. Secondly, the product templates cannot be downloaded (error message is received). Lastly, Printify replies within a DAY. That's a long time to wait to get help with something. I have really tried to like this app, but it simply doesn't work. I've also found that the products are more expensive with Printify than with similar apps (T-shirts, phone covers).