Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand platform for its user-friendly interface, wide range of customizable products, and seamless integration with ecommerce platforms. They highlight the consistent product quality, transparent pricing, efficient shipping, and reliable order fulfillment. The customer service team is noted for its quick response and problem-solving abilities. The competitive pricing model is also praised, allowing merchants to control their profit margins, making it suitable for both novices and experienced professionals.

May 27, 2018

THis is incredible! This app has inspired me to sell my own design and start a new brand! :)

Northpoint Rucksack
Canada
August 3, 2016

Just getting started but it is very user friendly :)

Donotparty
Canada
January 3, 2020

Former Shopify employee here :) This app by and far out performs other print to order apps and has much better support. I've supported these while working for Shopify and have worked with most of the print to order apps with my personal store, and Printify is leaps and bounds ahead of their competitors!

Inspector Doug
Canada
Edited May 14, 2018

I've revised my review after speaking with Alice at Printify. She was able to refund me for some mis-printed shirts though I had to go through numerous agents and leave a bad review before getting to Alice. All said and done I'm happy with the print quality of the items we did end up buying. The app works well and makes it easy to get custom items on your shop fast

Bcswag
Canada
June 12, 2020

They offer some great products which you can not find on other PoD services, but the app is the worst I have seen so far.
Publishing products end up numerous times with a "Sorry, we couldn't publish this product, please try again" error and you have to keep re publishing them until it goes away.

It takes longer to publish 1 product then to write a full product description for it.
Once other PoD Services have this products available we will switch.

LucyBed™
Ireland
Printify replied June 15, 2020

Sorry to hear about that. Due to high loads of orders being published, it may take longer for them to get published. Nevertheless, we are actively working on that and we hope that in the near future this problem will be solved. We care about you as a merchant, therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.

Edited December 20, 2019

The app was nice but then ALL OF MY PRODUCTS DISAPPEARED RIGHT AFTER BLACK FRIDAY & I have so many people who are interested in purchasing now. So devastating and I'm missing out on so much money.

UPDATE:

I got a response days after my original ticket only after I posted this review. I do understand Black Friday brings in a high volume of support tickets. They were able to do some magic and get all of my products back but by that time I had already spent time recreating everything bc my sales couldn't wait. I appreciate the effort.

Superior Brand LA
United States
Printify replied December 12, 2019

Hello. We are sorry to hear about the issue that you've experienced. It looks like a technical problem. Now, it seems like everything is back to normal. Nevertheless, our team is currently investigating the issue and will get back to you within the next 24 hours.

Edited December 2, 2020

The app in Shopify is ok. But the printing quality is not the greatest. Their customer service is decent.

325percent
Canada
Printify replied October 16, 2019

Thank you for the feedback. We are sorry to hear that the printing quality did not meet your expectations. However, we want to make things right, therefore, one of our team members will get in tough with you soon. Thank you.

April 24, 2024

Watermark Apparel, LLC
United States
About 3 years using the app
Printify replied April 28, 2024

Thank you for your rating! 😊

April 25, 2024

Juanawear
Canada
Almost 3 years using the app
Printify replied April 28, 2024

Thank you for your rating! 😊

April 8, 2024

La Lilia
United States
Over 2 years using the app
Printify replied April 11, 2024

Thank you for your review! 🌟