Reviews (7,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.
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I haven't ordered a test item yet but Printify has every to print on. They have more options to print on that other Print On Demand's that I have worked with.
Thank you very much for your review. We are glad to hear that you are happy with our product selection and hope to have a long-term collaboration with you!
Better than the competition ;)
A great and easy to use product driven store
I love this app. It is the Best app for my shop https://shawlinshop.com/collections
They deserve 10 stars.
Kali and Jace from Printify have been among the awesome customer service people I have worked with. They have all been so helpful and patient with us while we have been putting our Shopify Store online.
I have gotten the majority of my POD products from Printify and did a test order which was shipped on time and the quality was perfect! I look forward to working with Printify for a long time;)
Thank you for your amazing review! 🌟 We're thrilled to hear that Kali and Jace from our customer service team have provided you with exceptional support. We take pride in delivering helpful and patient assistance to our customers, especially during the process of setting up your Shopify Store. We're also delighted that your test order was shipped on time and that the quality met your expectations. We're committed to maintaining high standards and ensuring your satisfaction. Thank you for choosing Printify, and we look forward to a long and successful partnership with you! 🚀🤝
very very very very good
printing on demand so easy
Easy to use and efficient! Really recommend.
first of all easy to use, great product selection .. it was just a wonderful experience
UPDATE: After posting this review, a customer service supervisor reached out, and has repeatedly asked for us to update/change our review. So here goes: -Printify did refund our problem orders placed with them in November after a lengthy email exchange (thanks, because we did refund all of the purchases our customers made).
-We have since removed all of our PRINTIFY supplied items on our site, and are actively looking for new suppliers.
-We will not be amending our review from 1 star -- because we received numerous 1 star reviews from our customers about their purchases -- which of course affects our reputation with future customers. ----
Since PRINTIFY does read these reviews, our suggestion would be: find more reliable suppliers, and work on the quality of your products, but also your customer service and customer interface on your site, so problem solving isn't so difficult. If i could give them a negative star review, I would. Over the past year or so, we've had problems with 1 of every 2 orders placed with them. We even upgraded to Printify Premium a few months back to see if that helped... and the customer service actually got worse. ++Shipped partial orders, and claimed they were complete (check)
++Misleading product descriptions (check)
++Poor quality products/printing- totes & pouches (check)
++Shipment labels generated (to stay within stated printing timelines), but products were not handed over to shipping carries for DAYS (check)
++Average time to get a reply from Customer service (2-3 days). I've emailed them so many times, I feel i know each of the staff... Otto is the most responsive, he replies 24 hours later typically. Excuses and lies - an "passing the buck" to their providers seems standard. Final straw, after days of waiting for a problem ticket reply, was is getting an email saying that the TRACKING system from USPS is not accurate, but the 'items' are their way and they're "sorry for any inconvenience." Sorry doesn't cut it, and neither does blaming COVID for delays, its been 9 months, and we're all dealing with covid with our own businesses, which is why its important to be transparent with your customers and provide accurate and honest timelines and details, so everyone knows exactly what to expect. Do yourself a favor, (and avoid 1 star reviews from your customers for you, as well)... find a different company for POD.
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
Great costumer service, No problems for now, except of late one delivery (not passed expire term but was very long). 0Great quality stuff, just prices without pro plan could be lower to match competition.
We're thrilled to hear that you've had a great experience with our customer service 😊! We appreciate your feedback, and we'll certainly take your comments about delivery times and pricing into consideration as we continue to improve our service. If you have any more feedback or questions, please feel free to reach out. We're here to help 🌟!