Reviews (7,106)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

May 21, 2022

Not Beginner friendly. what do beginners do , if the design resolution doesnt allow you to SAVE PRODUCT. completely stuck ...Its very frustrating & time consuming to get Tee shirts designed. We need more options for design!

DiMentional Vibes
United States
6 months using the app
Printify replied May 23, 2022

Thank you for sharing your feedback!
Our mockup generator is designed to minimize design errors to avoid bad prints, and that's why it's not possible to save products with low resolution-designs. We have some detailed articles about how to create a high-quality design file easily, and we are sure it would help you.
In case if you need further help, feel free to reach out to our support team (24/7) and they will happily assist you. Wishing you all the best!

November 20, 2020

I jumped into this pretty much expecting to learn as I go. I had no prior experience in any of this. Printify has a well developed 'help center' to answer any questions to keep the most inexperienced user (me) successfully process, track and have orders shipped to the expected destination.

Zenfulstyle
United States
11 days using the app
Printify replied November 21, 2020

We are happy to hear you have successfully started your business using Printify, and we wish you growth and prosperity! Thank you for the feedback!

February 6, 2018

just started its great so far! cant wait to see my expiriance with shipping

Fiesta Arts Decor
United States
11 days using the app
March 14, 2022

So far, although fairly new to the app, it works well. I have to test shipping and production quality but I feel confident that all will well

EconoMart USA
United States
11 days using the app
Printify replied March 15, 2022

We appreciate your review! We are happy to hear that you like our app and we hope to have a long-term collaboration further on. In case you need any help, do not hesitate to reach out to us at merchantsupport@printify.com

Edited November 14, 2023

really bad, does NOT work
photos and edits do not sync over
very disappointing
set up new product and advertised and then Printify said they could not provide

Dana Cooper Bermuda
United States
10 months using the app
Printify replied September 4, 2023

We're truly sorry for the inconvenience you've encountered 😔. This isn't the experience we aim to provide to our valuable customers. We'll be reaching out to you shortly to resolve this issue promptly. Thank you for bringing this to our attention 🤝.

November 3, 2023

Lo único que le falta que la plataforma este en español, de allí todo esta excelente

Nicaragua Print
Nicaragua
10 months using the app
Printify replied November 7, 2023

¡Gracias por tu reseña y por compartir tus pensamientos! Entendemos que la falta de opciones en español puede ser un inconveniente y lamentamos cualquier dificultad que esto pueda causar. Queremos que sepas que estamos comprometidos en expandir y mejorar nuestra plataforma, y aunque no podemos prometer una fecha exacta, estamos trabajando en la posibilidad de ofrecer opciones de idioma en el futuro. ¡Gracias por ser parte de nuestra comunidad y por tu comprensión! 🚀🌎😊

May 12, 2016

Easy to use and the support staff are great too. If it supported printing on the back and supported caps it would be ideal.

Urmemetees Com
United States
6 months using the app
July 30, 2021

As far as the Products and Pricing Printify is one of the best POD's around. But as far as their Support Staff for getting assistance with questions and or trouble shooting there support team is useless. The majority of them don't even now how their own app works, and for the most part all you get sent is "Scripted" responses or "Help Articles". They are actually useless for the most part and a waste of your valuable time! They are real quick to point the fingers at other platforms for the issues including shipping delays, they point the finger at the print provider or UPS and or USPS instead of doing the research on their end and find the cause and most important a resolution. So the two star rating is for the Support Department, If I could rate the product and pricing it would be a Five Star Rating. So in conclusion it is in my opinion, the effort and the standards the company puts forward on products, printing and pricing, the same standards should apply to the Customer Support Department, it needs allot of work, training and restructuring.

T-Shirt Unique Depot
United States
11 months using the app
Printify replied August 2, 2021

Thank you for your feedback, and we're sorry to hear about your experience with our Support team!
One of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

March 27, 2023

As a newbie seller and shop builder, Printify makes it easy to work with them thanks to having great integrations. They also have in-app API tools for Shopify, which makes it game-changing-ly easy to add products to my shop. Vulnerable Targets donates 50% of every sale to animal conservation nonprofits and getting our products posted and online fast makes us a much better business.

Vulnerable Targets
United States
11 days using the app
Printify replied March 29, 2023

Thank you for your positive review! We are thrilled to hear that you found our platform easy to work with and that our integrations and API tools have been helpful for your business. We take pride in offering top-quality products and a seamless integration experience for our customers. It's also great to hear that our platform has helped you become a better business and support a great cause through your donations. Thank you for choosing our platform and we look forward to continuing to serve you in the future!

December 15, 2017

Terrible, terrible customer service! I created a few products, and ordered one as a sample to check quality. It has been a MONTH and it hasn't arrived. I've emailed customer service twice, the first time a week ago and nobody has responded. I do not do business that way, expect to be able to provide my customers great service and this company is not even doing that with their retailers!

Beneath The Perfect
United States
10 months using the app