Reviews (6,952)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and user-friendly interface, suitable for those with minimal technical skills. They value the wide range of high-quality, customizable products and the responsive customer support. The app is noted for its efficient order fulfillment, competitive pricing, and educational resources that aid new merchants. It also boasts a global network of printing partners, enhancing international sales opportunities.

October 7, 2020

I start with the plan of 29. I got to cancel it because I didn't see too much of discounts or prices that I can have revenue with simple design in top of that I order samples of the products and the quality was horrible my design was a colorful rectangle with a logo and I got to returned 2 times and the last one that I received it was off to and the rectangle wasn't straight. I got a good customer service that's why my 2 stars but the quality even thank god was a sample for me 2 time in bad quality is not what I want my customer to have. you can try it but don't have this app as the only option.

Chef Mcqueeny Store
United States
4 months using the app
Printify replied October 8, 2020

Thank you for the feedback! Sorry to hear about your experience - one of our managers will contact you within 24 hours to solve this matter as smoothly as possible!

April 7, 2018

So a customer ordered a t shirt off my store from printify and I contacted them because they did fufuill my order. Then I reached out to them because I new something was wrong and basically they didn't give a S*** and sent me the following email.

Hi Rodney, I hope you are doing well. Recently our Team discontinued Colorado Timberline from DTG product fulfillment, due to quality issues. Already created products can still be produced by the CT, however new products can't be created. Our Marketing team sent notification emails about this on 21st February.

As an alternative print provider, we integrated MyLocker, which has similar products and good pricing.

Moreover, MyLocker quality and turnaround time is much better.

If you have any other questions or need help, please feel free to reach out to us anytime.

This is rediculous and now my customer is pissed. Use printful or somebody else this company sucks and does not give a crap about there clients. If you guys need any help or recomendations contact me on my site for some of the providers is use @ www.teelish.com/pages/loyal

Heydeals
United States
3 months using the app
December 10, 2017

Fantastic! Simple UI and easy to use mock-up design software. I would recommend this app to any serious entrepreneur and Shopify store owner. I had my first 3 product designs ready for sale on my store in 15 minutes. Now that's what I'm talking about!

Silk And Bone
Canada
4 days using the app
December 6, 2019

The only good thing I can say about this app is that the prices are low if you get the Premium Plan, and the selection of products is extensive. Other than that, they will tell you your images are low quality but they will send them to production without your approval and "we cannot guarantee a good outcome. In case of bad results, the order will not be applicable for a replacement or a refund." It will take SEVERAL HOURS to DAYS for the BOTS to reply to your issues and they will have MULTIPLE support people eventually responding to your issue and NONE of them are on the same page and make the whole process VERY confusing. I'm trying to open my store this weekend and I am not confident at all that my customers will receive good service if I continue using this company.

Afronomical Ways
United States
3 months using the app
Printify replied December 9, 2019

We are sorry to hear you have been receiving poor support from our team, but we want to let you know that this is the busiest time of the year, and our team is overloaded with requests. Nevertheless, we want to make things right. Therefore, one of our team members will be in touch with you within the next 24 hours.

April 8, 2024

Very easy to use

Radanis
Germany
Printify replied April 11, 2024

Thrilled to hear that you find our platform easy to use. Thank you for your review! 😊

November 22, 2017

Easy to use and many products for pritining

Unicorn Beast
Czechia
4 days using the app
February 27, 2019

NO BRASIL NÃO POSSUI SUPORTE ADEQUADO. DIFÍCIL A COMUNICAÇÃO, FIZERAM EU PERDER CLIENTE POIS NÃO ENVIARAM O PRODUTO. QUANDO PEDI PARA DEVOLVEREM O DINHEIRO NO PAYPAL DISSERAM QUE NÃO FARIAM. DETESTEI O APLICATIVO.

DARKEST STORE
Brazil
3 months using the app
November 8, 2022

I wish there was a 0 star... I had the absolute worst experience ever with this company, I got an order and I was trying to pay for it, they didn't take my payment method so I added money to top up balance, from paypal wouldn't take that payment method reached out to support kept getting transferred over and over again and then told I would received an email. So I wanted a refund went to withdrawal my 69.00 and it went to 0 wasn't on withdrawal side reached out to support no help opened PayPal dispute then PayPal said I won case and money would be refunded, haven't received refund yet but printify started writing me email after email after email demanding me to close PayPal case saying I was a fraud, and that. They were going to write PayPal and my bank would be tarnished luckily I've used PayPal for over 15 years, some may not be so lucky I even sent screen shots of case closed to them then I realized I hadn't received money from PayPal so I didn't know what happened and the 69.00 was sitting in top up balance.. so not sure what's going on I attempted withdrawal, but printify said it's not mine to withdrawal because my case was won on PayPal which is probably true and printify said I needed to pay an extra 15.00 because I dispute on paypal to use app, not happening lol so I requested to delete my information it says it will take up to 30 days lol smh.. I realized they are a 3rd party platform with a bunch of print on demand dropshipping suppliers, I reached out to a supplier and got my order filled for my customer, but order is late because I had to get approved on there before it could be filled I will be screening all apps from now on it's my fault I should have purchased a test item like I have from many other apps

cncsbeautyandmore
United States
3 months using the app
Printify replied November 14, 2022

We are sorry to hear about your experience. This is not the service we want to give to our customers. We have investigated this, and unfortunately, we were unable to help you further as you refused to cooperate with our mandatory verification procedure. Such verifications, are vastly used in the e-commerce and finance sector to provide a safe environment to its users. Though, our platform is very secured, we can not guarantee who can access the account from your end. This way, we can provide better security to you and make sure that online fraudsters will not be able to try to access your accounts.

About the payment, unfortunately, we usually can not access the payment once/if the transaction is disputed. The relevant financial institute freezes the transaction, and only they can refund or unfreeze it after the investigation. That was the reason we could not refund you the funds when you've requested. However, we see that, these funds have been removed from our account and refunded to you and believe this issue has been sorted now. We are really sorry if any inconvenience caused by this.

October 28, 2015

Great app! Thank you Printify :). Is it possible to look into having tote bags or cosmetic bags as part of your product selection?

Rnw2015
Canada
About 2 months using the app
December 19, 2021

I used this app to create printed T-shirts. But 4 of 4 test orders came with problems. 3 with print defects, 1 absolutely wrong item. The only positive thing, that they reprint all of them for free and almost with no questions.

Smile Artify
Czechia
3 months using the app
Printify replied December 20, 2021

Thank you for the feedback - we are really sorry to hear about your experience! One of our managers will contact you shortly in hopes of rectifying this situation.