Reviews (7,106)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

Edited November 23, 2023

Shopify doesn't convert the prices I get from Printify, but I've had help with that. Printify should be working on a solution, until they do, I'd give 4 stars ;)

Fermette Douce Sérénité
Canada
3 months using the app
Printify replied November 12, 2023

We're sorry to hear about the challenges you're facing with price conversion 😔. We understand the frustration, and we want to assure you that we're here to help find a solution or provide a workaround. Our team will be in touch with you shortly to understand your specific situation and work towards resolving the issues. Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any additional details or concerns, please feel free to share them, and we'll do our best to assist you. Thank you for your understanding. 🙏

October 9, 2018

I was going to use printify in conjunction with printiful as they offer a few products that printiful does not, but I will never use printify again. I will also warn against those that choose to use them in any capacity, let alone as the primary drop shipping revenue stream.

Needing a small batch of shirts for clients we placed only a small order before putting products live on the website. Glad we did as the shirts that arrived were unacceptable to say the least. Between the shirts being "burnt" from the heat press and over half the prints being printed crooked, it was a nightmare. Attempted to get a refund and move on, no no no said their customer service (whenever they decide to respond back) as a refund is only performed after the replacements have been received and been found to be unacceptable. Waited another week, big surprise, replacements were garbage. CS service is severely lacking and unavailable half the time during regular business hours.

Stupidly we decided to give them a second chance on other products. They wait until a customer decides to order a product (coffee mug) from us to alert us to the fact that they no longer work with that vendor......

Never working with them again. Printiful has been great. Check them out.

Hometown Hero
United States
4 months using the app
Edited December 4, 2018

The WORST ever! Unacceptable printing. Your customers will hate you. Try washing your product, especially if you think you've received a few good samples. Tried all of their printers and several different products. Some came glued together. Some were missing chunks of ink on the shirt. Super faded. One came in and the printing looked like it went through a wood chipper before they sent it. And after the wash - completely crumpled cracked ink, faded, and so disappointing. Do not waste your money or your customers time. Amazon and Printful are superior choices - do your research. After 2 months and 10 email confirmations and 3 customer service reps, I have still not received any reprints.

So Simple So Stupid
United States
4 months using the app
August 16, 2019

Not happy with the sample prints I have ordered. After one wash the images are peeling and cracking. The colors have also faded drastically. Unfortunately I made the mistake of going live before I washed them now I have to pull all my designs and refund any sales I have made. Not to happy atm I will most likely end up going with printful.

roman333 design
United States
4 months using the app
Printify replied August 19, 2019

We are very sorry to hear about your experience with us, but due to large volumes, our print providers still have an error margin of about 1%. Nevertheless, we hope that you received the re-printed sample and the quality met your expectations.

October 24, 2022

I like it a lot, so far it is one of the best print of demand that I m using...its a recommendation !

HUNGRY FOR GOD
United States
5 days using the app
Printify replied October 30, 2022

Thank you for your review!
We are glad to hear that you love our platform. Wishing you all the success!

August 17, 2018

I am absolutely infuriated with the service I have been provided by Printify with both the products I have been sent and the customer service. Throughout the course of using their service I have had 5 faulty products sent to myself and 2 faulty products sent to my customers. They have received incorrect tracking details on packages as well, and I have been told by Printify to just deal with it. When I asked for a reprint on a product that was already reprinted for being horrible the first time, I was told that they would not and just to switch manufacturers. To tell a customer that a service THEY list is for "quantity" and not "quality" is an absolutely disgusting and sleezy business practice. NO WHERE on THEIR website do they list the difference in print providers. It should be EXPECTED that all prints are of the highest quality. Upon washing 3 of my samples, with the instructions listed in the tag, my designs were completely cracking and rubbing off. If I can't wash my shirts once, how are my loyal customers supposed to feel about the items they receive? The fact they offer DJ as a printer and defend them for sending us horrible prints is absurd. I am disgusted. They also refused to refund my money for their scam of a Premium Business Plan.

Anti Popular Popular Kids
United States
4 months using the app
Edited April 6, 2023

After 2,5 months of many messages and false promises in the end regarding the shipment process, NOTHING changed and big radio silence.. so disappointing :-(
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shipping time within Europe is ridiculously long and makes it impossible to sell within your own country. If you complain about this, you hear nothing back. I unfortunately have to switch to Printfull. 5 working days delivery time versus 15 days. Lower quality, but Printify's environmentally damaging shipping method and the shipping time involved is just not explainable. Just started and already can refund customers because it takes too long. If jumpers are not accepted by the customer after more than 15 days, they disappear, as does my money. The 2 stars rate is because the app itself works very well and the printers do a good job. Too bad Printify doesn't seem to want to dive into the shipping method. For US I will keep Printify, but the Premium to have multiple shops I am cancelling.And please Printify don't say hereunder you will look into it, because I know I don't hear anything back. Please change your shipment method within Europa, faster delivery would be beneficiant for both sellers and your company.

Sweater Wonderland
Netherlands
4 months using the app
Printify replied January 31, 2023

Thank you for taking the time to share your feedback. We're sorry to hear about your experience with our shipping time and appreciate you bringing this to our attention. We take these matters seriously and will be looking into it. Our goal is to provide the best service possible to all of our customers.
We will be reaching out to you shortly to address your concerns and resolve the issue. Thank you for your patience and understanding.

February 25, 2021

It really is an amazing app. Many features to grow your business and many helpful tips. Pricing is good and really helpful for small businesses.

whisperthrash
Greece
3 months using the app
Printify replied February 26, 2021

Thank you for your review, we truly appreciate it!

February 14, 2018

Awesome app. great job. Though having better looking mockups would help tremendously

Cuddly Elephant
United Kingdom
4 days using the app
October 30, 2022

Makes being a beginner easy! I am a newbie to the app. Looking forward to exploring more. Thanks so much!

WoofsNGiggles.com
United States
4 days using the app
Printify replied November 7, 2022

Thank you for your great review!
We are glad to have you with us. Our team is working around the clock to provide you all the support you need. Wishing you all the success!