Reviews (7,111)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

April 23, 2024

:)

iicarian
United States
6 minutes using the app
Printify replied April 27, 2024

Thank you for your review! 😊

March 22, 2021

I am unable to set up shipping rates. I have already invested on shopify and domain name and not ready yet to buy printify premium package. Plus I have yet to see it in action. I think they should allow live rates for free packages as well or at least make it easier. Customer service referred to articles and theories when I needed just basic rates for US and international customers. I am disappointed.

aboriginalshirts.com
Pakistan
About 1 month using the app
Printify replied March 23, 2021

One of our managers has reached out to you regarding the shipping setup. We truly hope that we'll be able to remedy the situation!

June 21, 2020

An order was placed through our website May 26th. Have reached out to support 4 times within the month since and haven't heard back and the order still hasn't been shipped.

Phil Capen Art
United States
About 1 month using the app
Printify replied June 30, 2020

Hello,
Based on our information, the order has been already fulfilled and delivered to the customer. Your order was placed on May 26 but it was only sent to production on June 23 due to the non-received payment. If you have any other questions, do not hesitate to reach out to us at merchantsupport@printify.com

Edited May 10, 2019

Beach towels are thinner than usual (I'm told some prefer this, because it brings down shipping costs) and there were some print issues. But Printify customer service is great and they offered replacements immediately.

FabulousVibes
United States
22 days using the app
May 4, 2019

Not really happy. I received 2 samples and the logo printed is really bad! I Paid $34.84 for only 2 shirts sample. I contacted the support who kindly resent the shirts. They told me nothing is wrong with the logo itself. Today Just received and I had to pay at the post office about $15 to get it! Total about $50 for 2 Shirts with horrible quality... How people make business with Printify! I am really curious...

Flash-Moda
United Kingdom
About 1 month using the app
Printify replied May 6, 2019

We are sorry to hear about misprint. As it was explained, errors sometimes happen. Since you have an international order, shipping costs are higher. Also, our Premium plan offers up to 20% lower costs.

August 11, 2020

They send low quality products to my customers and then deny me for reprints! Now I have to refund all my customers and they are basically telling me "not our problem dude" . STFU!! this company sucks never trust them complete bullshit they don't care about quality and their customers they only take your money and leave you at the dark! (Sorry for my English I'm not a native speaker of the language )

Planet Geeky
Philippines
About 1 month using the app
Printify replied August 13, 2020

We are sorry for the inconveniences created. Due to the COVID-19 pandemic, our print providers have been experiencing increased volumes of orders an d that might have had an impact on quality. Nevertheless, we are working on solving this issue by adding new print providers in order to better manage the sales volumes. We always want to keep our merchants happy, this is why one of our managers will be in touch with you to see how we can make it up to you.

December 11, 2019

What a joke. Misprinted tons of shirts and didn't do a quality check on them, unable to use images that are 11x14 with 300dpi my usual screen printer has no issues with and I had to remove this app from my store because I was losing customers because of printifys mistakes. This app isn't worth the hassle, I started using a different app instead and haven't had any of the same issues.

Oreamnos Oddities
United States
About 1 month using the app
Printify replied December 12, 2019

We are sorry to hear about the quality issues you've been experiencing, but we want to make it up to you. Therefore, one of our managers will reach out to you within the next 24 hours. Thank you.

April 8, 2024

Very easy to use

Radanis
Germany
Printify replied April 11, 2024

Thrilled to hear that you find our platform easy to use. Thank you for your review! 😊

March 23, 2018

The interface is easy to use. But don't be fooled. I ordered samples and then turned everything off I spent time building. I was glad I did order them; although, the customer service was not helpful. They ended up refunding "as goodwill" items that were done incorrectly. Policy is to remake only. Printing is awful with most vendors, or cheap fabrics, or worse, chemical smells that don't go away. they never understood that this all represents my brand to my customers and it just wasn't good enough. When I said the product came in with sticky residue all over the shirt, they said, " wash it." Because I hadn't thought of that? I just don't want it delivered like this to my customer. In the end I gave up trying to get help or understanding. I turned off the app and decided to share my review. Make some products, order some samples, decide for yourself.

Satori Source Flow Healing Center
United States
About 1 month using the app
December 22, 2020

BEWARE: The Worst Print On Demand Company EVER Seriously I am shocked how disappointing and unprofessional Printify has been. They have completely abandoned sellers. I have orders from end of November not yet shipped. Printify has left us sellers hanging. I sell on Etsy and have MANY rightfully angry customers. Printify started slowing down in early Dec and instead of being upfront with their delays, like other POD companies have been, they made minimal announcements and have not been real with us once. They just keep selling false promises and moving deadlines further and further back. I have been telling customers on Etsy their orders will ship day now because printify's lack of clear communication and false promises. 'any day now' 'holiday arrival' Absolute junk customer service. They barely reply and when they do it's a stock reply that doesn't address your question, sending you in circles. Their customer service is straight up useless and endless hoops It's now been a month and my customers are justified in being pissed at me for dragging them along for a full month. They are at a point where they can't even order or shop for new gifts because they have been waiting on Printify to come through, which Printify falsely led us to believe. And to make matters worse, Printify will not allow us to cancel orders nearly a month delayed, forcing us to continue to jerk our customers along or eat the costs. The samples I have ordered are unsellable. Sloppy application, the ink colors are sloppy, super pixelated print quality. Zero quality control. There has been zero accountability from Printify.

ThereisNOStore
United States
About 1 month using the app
Printify replied December 23, 2020

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!