Printify: Print on Demand , 5,398 reviews

UPDATE AND REPLY: (org)Printify won't publish to my SHopify, but works fine on Etsy. I have contacted support and it's been a FULL WEEK with ZERO communication, ZERO updates, and NO resolution. I would highly suggest using another POD platform because their customer service and urgency is lacking. Black Friday is approaching and they don't seem to care that my income is ZERO because they won't fic the issue. I've never been more disappointed.
UPDATE: I still cannot publish to my store. Black Friday is here, and my revenue is 0. They actually had the audacity to tell me to manually list all my 500 products to my store and then manually import them to printify. lol. Can you believe that? I've moved over to Printful. I've had no issue publishing products from there. It's just a shame because I was using Printify and had no issues with Etsy, but trying to link to my Shopify has been an absolute nightmare. If you have a Shopify and your livelihood depends on it, DO NOT USE THIS POD PROVIDER! You've been warned. And there has been no urgency to resolve my issue. The only updates I get STILL are because I reach out first. Otherwise I would hear absolutely nothing from this company. If you want a company that cares about it's customers, this just isn't it.
UPDATE: I was told the issue would be fixed by Black Friday. It was NOT. I was told it was fixed. IT WAS NOT. This company is the WORST. I'm moving to Printful. And I want my money back for the premium service I DIDN'T USE BECAUSE THE SERVICE DOESN'T WORK!!!!!!! I AM SO PIS*%$!!!!
UPDATE: It's now CYBER MONDAY and my shop still is not up. At this point, I'm completely over Printify and am actively working to transfer all 500 of my products to Printful. This company has cost me my livelihood and I would highly suggest you all find a better POD company.

impossible to have printify correctly sync inventory quantity on shopify. So disappointing

We placed a sample order to see the quality of the product. The hoodie printing was off and the garment looked wet from the shoulders down as it was a different color where the logo was printed. When we reached out to Printify we had no response for several days, save for auto-emails that think they've found the solution and attempt to give you the brush off so there is no need for human assistance. After one week and multiple messages the issue was finally resolved. This response time is unacceptable given today's 24-7 shopping environment. We weren't expecting immediate resolution, however had this been a customer's order and the customer reaches out to you, and you reach out to the third-party provider about the fourth-party product... it's you who looks like the idiot because you can't give basic answers re: their order. That is not a risk we're willing to take as we insist on quality customer service. As such, yes, we uninstalled this app after our one and only issue with its customer service. If this was a one-off experience (however their service rep confirmed they're bogged down and can't handle the correspondence volume) we might've stuck around. Our parent company, who has other Shopify stores, immediately uninstalled Printify, unwilling to jeopardize their respective customer service experiences.

probably some of the worst customer service I have ever had, I was informed a package shipped, but that's all.... When I asked when I'll see the full info for my customer, so I could get him an ETA, they said to wait a full 7 days after shipping, if the info's not there by then, contact printify again.

So we waited the full seven days, contacted them again asking for the shipping info, and again we were feed a line that it takes longer for that info to show, contradicting what the first rep told us, then a supervisor jumped in and said it could take even longer to get that info, and our package would arrive in November.

When I asked him how he knows the arrival time, as we haven't see a single thing on the tracking links provided, he didn't really have an answer... and repeated his lie to me again about it taking a month or more for it to arrive, when all we wanted was the tracking info for our customer.

Than I asked why a shipment from the US to Canada that shows being shipped, but has no tracking would take over a month to arrive? as well as pointing out and sending in screenshots from the first customer service rep we talked to saying contact them in seven days if the info wasn't there... I asked him who I was supposed to believe? because the answer changes every time i ask, that's about the time I was ghosted and stopped receiving responses from the "supervisor"

All we wanted was tracking info for our customer so he would know if what he ordered was going to show up in time or not to give as a gift, we never said I need the package to arrive now! etc. We just wanted to get a proper ETA for our customer. Why is that so hard? All we needed was an E.T.A.

UPDATE
We contacted the company our order supposedly shipped with and gave them the tracking number we were provided, they told us they have not received the shipment, and that there was only a waybill created in the system.

This proved that Printify full on lied to us about our shipment and the information we were looking for. When I provided them this information, and called them out on the lie... They stopped communicating with us. All this trouble just to get the proper shipping information for our customer.

Save yourself the trouble and use someone else.

I haven’t made one sell

AVOID THESE PEOPLE, THEY TOOK MY MONEY FROM MY PAYONEER ACCOUNT AFTER NOT FULFILING THE ORDER. THEY SAID I CANT GET MY MONEY BACK, WITHOUT NOT INFORMING ME PRIOR. THIS IS THE HIGHEST SCAM IN THE HISTORY OF ALL SCAM. I WANT MY MONEY BACK PRINTIFY OR I WILL KEEP TELLING PEOPLE OF HOW YOU TOOK MY MONEY AND YET CANCELED MY ORDER.

Muy basico el stard para emprendimiento no alcanza la tarifa standar para lo que se desea hacer con emprendiemiento

Within the first test run of hoodies one did not show up, after 6 weeks. They only offered a refund with a large amount of back and forth and refused to reprint the hoodie which shows a huge lack of concern for customer experience. We will not be ordering our bulk of hoodies through this anymore, due to the fact that it is unreliable.

Constantly having problems. First Printify changed in such a way that color swatches disappeared- it took my team almost a week to fix, with Printify unable to identify the problem. Now out of the blue when you try to save just the description to Shopify, Printify is overwriting everything, titles, mockups, etc. Their constant issues are causing us 100’s of hours of repeated work, and resulting in delays in opening our store - thus causing their print providers to lose sales. We may have to put in 100’s more hours and more away from printify. They don’t do the printing, only provide an interface- and if they can’t reliably offer that, then they have nothing!

Printify does not allow sellers to leave a rating and a review of the products on their platform. I wasted money sampling Printify tshirts, only to find that each was of very poor quality. It would have saved time and money if there were reviews of products in their catalog, but per their tech support: "Unfortunately, we do not offer the option to leave a review for the products in our Catalog".

I don't recommend Printify - at the moment their t-shirt product quality is just not good, and there is no way to see ratings or reviews of the other products in their catalog, so I have to assume they are also poor quality and a waste of money and time.