Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

Edited February 4, 2019

REALLY AWESOME! - SUPER EASY TO EDIT, WAS RECOMMENDED AND WILL CONTINUE TO RECOMMEND. THANK YOU PRIVY!

Flowered & Co.
United States
Almost 4 years using the app
October 14, 2019

Great app for beginners. It helps retain customers and amp up sales.

I.D.G.A.F Vape
Canada
Almost 4 years using the app
September 22, 2016

Loving this app, so easy to work with to design and customize and it automatically installs as well which is even better! I can't wait to see what else it will offer as I'd like to make some additional campaigns. Thanks Privy!

Zeep Z Ayp
United States
Almost 4 years using the app
Edited September 30, 2024

Wow! Tech support has improved so much! I went from a two star (because it was not good before) to now 5 star plus! The chat with Jose M. was patient, instructive - and fixed everything. Privy is my favorite app now.

Verified Shungite
United States
Almost 4 years using the app
Edited March 22, 2020

Best app for email collecting on Shopify apps. We have been using this since 2016 and it has helped us grow our email lists.

Gemorie
United States
Almost 4 years using the app
May 27, 2017

Working well so far - I love that it's free! Wondering how it will work with MailChimp and other email programs.

Uviet Store
United States
Almost 4 years using the app
November 28, 2017

Love this app!! Easy to use, feature packed, free for basic controls.

Performance Property Data
Australia
Almost 4 years using the app
Edited April 15, 2018

So far so good....take a break and came back. It's working good so far. Love the app!

Jonnay Designs
United States
Almost 4 years using the app
March 31, 2017

We've managed to successfully grow our subscriber list by using the exit intent option to display our newsletter signup form. Top class app that does exactly what it sets out to do.

Vire
South Africa
Almost 4 years using the app
July 5, 2019

This app was great as a free app. Suddenly charging based on website views rather than a subscriber list means my costs have gone up 140%. Other companies charge less than half of this.

Pretty Little Pieces
Canada
Almost 4 years using the app