Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

March 29, 2019

So far just set it up, but it seems pretty user friendly. I think this will be a great addition to my shop.

Buggabee Bows
United States
Over 3 years using the app
Privy Operations replied March 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited September 12, 2024

WE LOVE PRIVY!! We were using another email platform but also used privy for our pop ups. After speaking with a few of their representatives, we decided to move all business over to privy and i'm so glad we did! Their customer service is unmatched (SHOUTOUT TO CARLEY, KAROL, AND HENRY) and my inquiries are ALWAYS met with so much help and offers to jump on a call. YOU NEED THIS APP!

Truly Lifestyle Brand Inc.
Canada
Over 3 years using the app
November 13, 2017

Seems to be alot of value for free here - powerful tool & easy to use - good stuff Privy

Lyfted Shop
Australia
Over 3 years using the app
October 13, 2016

Super easy to use with great features!

Packed Kits
United States
Over 3 years using the app
February 29, 2024

Amazing experience! Support were so helpful, and really kind, given I was responsible for the issue! So impressed at how quickly my issue was resolved, and the communication was top notch!

The Three Little Floofs
New Zealand
Over 3 years using the app
Edited November 20, 2017

The best! Since adding this about a year ago, we get about 40 email signups a day. Crushes all the time. The design and branding are great to customize. Recommend.

Matadorup
United States
Over 3 years using the app
March 17, 2017

love it thank you! would definitely recommend (in fact already have)

Bethany Lane
United States
Over 3 years using the app
March 14, 2018

So far so good! I am optimistic this will be a great tool.

J Life International
United States
Over 3 years using the app
Edited December 30, 2019

I love this app! I have had no problems since I started using it for my website AmorBlack.com! It is very easy to use.

Amor Black
United States
Over 3 years using the app
January 23, 2017

Easy to set up and integrate with Mail Chimp. I had a question, and their online chat help was quick to answer and point me in the right direction.

Swanky Press 3
United States
Over 3 years using the app