Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 4, 2020

I love Privy. It's easy to use, allows a lot of freedom with its capabilities, but most of all I love the people. They have been extremely helpful since Day 1 - even though my company had been using Privy already when I took over our Marketing Department, they hopped on a call with me to show me around the platform and give me tips and tricks for using their app. Liam has been especially helpful and is always available to answer any question I have as well as give me advice on how we could improve. They even send us nice little holiday cards from their team which is always a sweet thing to receive. I normally don't leave reviews unless I'm incredibly blown away - 5 stars!!

Fetch Eyewear
United States
Over 3 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited July 5, 2017

It's working great.... getting lots of signups.

Tj Formal
United States
Over 3 years using the app
June 18, 2017

Very easy to use. Free version is easily customizable and contains most of the features I was looking for.

Sleeve Collar
United States
Over 3 years using the app
March 8, 2018

Love this app, does what it says on the tin!

E Furniture
United Kingdom
Over 3 years using the app
September 25, 2016

Easy to install and set up! love it

Coco And Pistachio
United States
Over 3 years using the app
March 7, 2017

so customisable very happy with privy. A++++

Serendipity Ave
New Zealand
Over 3 years using the app
Edited April 6, 2020

so easy to use, and i know my customers will love it
so easy to use, and i know my customers will love it

Peacemonetco
United States
Over 3 years using the app
May 14, 2019

i am using the free plan. This app runs well so far. And the staff very nice, answer questions quickly, not care i am in free plan.

AmilaJewelry
China
Over 3 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 7, 2017

LOVE PRIVY! Thank you so much for helping me grow my business.

Southern Sweet Childrens Boutique
United States
Over 3 years using the app
February 18, 2022

Incredibly useful and amazing support. The team is always responsive and helpful and the app just keeps producing revenue and impact

Baraka Impact Ltd
Canada
Over 3 years using the app