Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

January 23, 2017

Easy to set up and integrate with Mail Chimp. I had a question, and their online chat help was quick to answer and point me in the right direction.

Swanky Press 3
United States
Over 3 years using the app
October 2, 2016

Awesome pop up app, especially for being free! I love the timer feature.

Flying Fitness
United States
Over 3 years using the app
February 6, 2018

HIGHLY RECOMMEND THIS APP WORKS LIKE A BREEZE!!

French Velvet
United Kingdom
Over 3 years using the app
July 30, 2017

easy to use! lets see if it works ey!

Rilevare
United Kingdom
Over 3 years using the app
April 25, 2017

Great free features, and very expandable when the need arises. Has the capability of offering unique coupon codes built in, and the design is completely up to you. This was easy to learn, and should help tons with new customers!

Yellow Birch Outfitters
United States
Over 3 years using the app
May 24, 2019

This app is so easy to use! It's exactly what we need to run campaigns and to keep in touch with our customers through newsletters.

Shayla Boutique
United States
Over 3 years using the app
Privy Operations replied May 30, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 11, 2017

Great find...would recommend for anyone starting up on ecommerce. Integrates to all the platforms.

Vibha Vogue
United States
Over 3 years using the app
December 6, 2018

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Morsen
Hong Kong SAR
Over 3 years using the app
Edited July 13, 2020

We used this app to help grow our email list by offering a 10% discount on customers first order....

TrenchLife Apparel
Canada
Over 3 years using the app
February 4, 2020

I love Privy. It's easy to use, allows a lot of freedom with its capabilities, but most of all I love the people. They have been extremely helpful since Day 1 - even though my company had been using Privy already when I took over our Marketing Department, they hopped on a call with me to show me around the platform and give me tips and tricks for using their app. Liam has been especially helpful and is always available to answer any question I have as well as give me advice on how we could improve. They even send us nice little holiday cards from their team which is always a sweet thing to receive. I normally don't leave reviews unless I'm incredibly blown away - 5 stars!!

Fetch Eyewear
United States
Over 3 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com