Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

March 30, 2017

Great product and easy to use! Thank you Privy!

Coltempo
South Africa
Over 6 years using the app
January 5, 2020

Really Awesome App to grow your E-Mail List!!! LOVE IT!!!! Nice and really easy to use and the possibilities to create an awesome pop up are endless :) Thank you Privy!!!

Stroncton - Design & Clothing Company
Austria
Over 6 years using the app
Privy Operations replied January 6, 2020

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 23, 2017

Privy is a must-have app for any shopify store. It's definitely helped increase conversions and grow my customer list faster. Great product! I highly recommend!

Beard Unlimited
United States
Over 6 years using the app
September 25, 2016

A great free app that efficiently collects great reviews to boost your business.

Kloocart
United Kingdom
Over 6 years using the app
October 7, 2017

Very good and easy set up! It helps make my website www.amaxybeauty.com looks more professional.

Amaxy
United States
Over 6 years using the app
Edited January 27, 2018

Great App! Easy to use. Thank you!

Weedog
Israel
Over 6 years using the app
Edited November 27, 2018

I've been using this app for a while now and it does a great job helping get email sign ups with a pop-up and I like using the banner feature to highlight promotions.
Great app with nice customizable features. Easy to set-up and gets good results.
I definitely would use it again and recommend it to a friend.

Kelly Limberg Jewelry
United States
Over 6 years using the app
Edited September 23, 2018

Easy to install and consistently converts new viewers to email subscribers! We are thrilled with this product.

Kristin Schmucker
United States
Over 6 years using the app
September 13, 2017

Really great app that makes pop ups easy to set up and sync. I've just started using it but so far so good.

Prestige Appliances
Australia
Over 6 years using the app
Edited July 22, 2024

update: a year or two back i switched away from privy because i was looking for a couple other things at the time, but now am probably going to switch back over and Jose has been nothing but great in helping me figure out some back end things before i make the jump back and to make sure everything is running smoothly on the back end without being an actual customer yet - so that is very much appreciated, sometimes you can't find people that will help like he has!

Privy is a great way to capture emails. Totally customizable and easy to gives just what I need for growing my new business. I used Privy for another store I had and it always gave great results even for the free version! Customer service is awesome too, pretty quick to answer and fix any problems!

The Obcessory
United States
Over 6 years using the app