Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 11, 2021

I used this app. for my new store. I used the pop-up to collect emails for new customers it was an easy setup. After the trial I immediately got a contact from Melanie to chat, which has never happened before we will be chatting tomorrow about the needs of my store and Privy's services. Thanks, Privy.

traejaeshop.com LLC
United States
Over 2 years using the app
June 2, 2017

Love this app! It really helps us with growing our email list.

Fasten Swim
United States
Over 2 years using the app
May 13, 2017

the privy app is very easy & very useful

Honey Willow Handmade Jewellery
United Kingdom
Over 2 years using the app
August 24, 2023

Very quick support and descent features set. Now I'm going to test their dev team with new requests.

Cheer Me Up!
Canada
Over 2 years using the app
September 24, 2017

Privy is a great marketing tool!

Rod Roberts
United States
Over 2 years using the app
November 30, 2017

love this, so professional!
Really easy to integrate and so well designed. You guys are going to smash it the way you're going!

Eleve Clothing
United Kingdom
Over 2 years using the app
August 30, 2017

This is a great tool. Setting it up on our site now.

Bodyconfetti
United States
Over 2 years using the app
March 6, 2020

Great app, super easy to use! If you're a startup, using the free version is already able to generate a lot of revenues for you!

Minitura
China
Over 2 years using the app
May 14, 2019

Very useful app. Would recommend to everyone who wants to collect emails. Used it for another store too.

The Pawrfect Store
United States
Over 2 years using the app
Privy Operations replied May 15, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 5, 2017

Thumbs up! Really easy to use!

Sue Co Ltd
Mauritius
Over 2 years using the app