Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 16, 2017

Very quick and easy to set up. Fields/categories were simple to execute.

Miyoko Claudia
United States
About 2 years using the app
February 26, 2019

I use this ap to send out my email marketing and deal with cart abandonment. So far Im super pleased

Sandals and Sunsets Oz
Australia
About 2 years using the app
March 16, 2018

awesome app. And free !! That's fabulous

My Nature Rings
Belgium
About 2 years using the app
January 23, 2017

quick and easy to set up. fingers crossed for great results!

The Magic Door Store
United Kingdom
About 2 years using the app
March 17, 2017

It seems to be a great app. I just started to use it and I am still waiting to see the results. It is very user friendly, it took me 2 minutes to create my first campaign!

Cool Super Gadgets
United States
About 2 years using the app
February 27, 2018

Great app. Easy to set up and implement. Great design templates and simple to customize. Highly recommended!

Cooeecommerce
United States
About 2 years using the app
August 5, 2017

just learning about using the app at the moment but so far so good.
Semms very simple and effective

Dog Treat Boutique
France
About 2 years using the app
January 11, 2017

Awesome program and the integration seems to be working well.

Fancy This Costume
Australia
About 2 years using the app
May 10, 2023

As a Small Business Owner, I was thrilled to find Privy in 2021 to help take my business to the next level.

Before I found Privy, I was relying heavily on social media posts, Ads, and word of mouth to drive site traffic and purchases. While that worked for a bit, it only worked as long as the social media algorithms didn't change because every time it changed, I was spending all of my time and energy trying to figure out how to adapt my social media strategy which kept me away from focusing on growing my business.

Privy's platform helped me convert site visitors and social media followers into mailable and textable contacts, allowing me to get my content and products out to as many customers and potential customers as possible via email and SMS. This is where my business started to take off - I increased my sales attributed to email and SMS marketing by 300% since I implemented Privy!

Give Privy a try - they have competitive pricing, a great support team, it's easy to set up and use and they are adding new features to their platform regularly!

Cottontail Bow & Co.
United States
About 2 years using the app
June 18, 2017

Works great on my site and has great customization options!

Shop Nikai
United States
About 2 years using the app