Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

January 17, 2017

Perfect for what we need. Easy to use, plug in and play with templates thats easy to adjust for our needs.

Crooksonline
Canada
Almost 2 years using the app
February 5, 2017

We love Privy. Simple clean designs. Easy to use. Professional looking. Game changer for email capture.

The Zero To Hero Club
Canada
Almost 2 years using the app
September 22, 2016

I think it's great. Very easy to use.

Yourwholesalepetstore
United States
Almost 2 years using the app
Edited November 15, 2019

I use the app for email retention. I like that it is user friendly to an extent. I really wish it was more interactive in explaining some of the uses of things as your going through the site. The video at the beginning helps but I forgot a lot as I was actually setting it up. I did enjoy the benefits of the app.

beautiful image boutique
United States
Almost 2 years using the app
Privy Operations replied November 15, 2019

Thanks for the feedback! We have lots of tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

September 28, 2020

This is a Superb app and would highly recommend. The app gets me loads of subscribers and customer service great too. Thanks

Scoot City Ltd
United Kingdom
Almost 2 years using the app
July 12, 2017

This app is so easy to use and to custom to your liking. I highly recommend it.

Self Love Cosmetics
United States
Almost 2 years using the app
June 30, 2018

great app, I have three stores, all using this app, it is great, highly recommended

Allgearauto
United States
Almost 2 years using the app
Edited November 9, 2018

Really easy app to use really user friendly, can't fault it. Would recommend to everyone that would use this!

Eligius Watches
United Kingdom
Almost 2 years using the app
Edited September 18, 2017

Nothing is better than free. And everything provided thats free, is great. Customization is the best part as you can match your site completely to the pop ups. Looks great. Have a look at its presentation on my site www.edgability.com surely appears to be integrated naturally. Even the number of views, sign ups and redemptions are also accessible, which is such an added benefit!

Edgability
India
Almost 2 years using the app
September 22, 2016

Absolutely love the app! Allows us to customize our pop up and integrates with Mail Chimp. We are on the free plan and so far it serves us well.

Rare Breed Apparel
United States
Almost 2 years using the app