Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

March 30, 2017

I love it definitely helps me retain my clientele

Hypekings33
United States
Almost 2 years using the app
September 25, 2017

EASY to use... I created a thank you email with coupon code in 3 minutes! Fun color, background, image and font choices... super cool. Thanks Privy

Sacred Mantra Shop
Costa Rica
Almost 2 years using the app
July 10, 2017

So easy to use and easy to install too. :)

Three Bears Kids
Australia
Almost 2 years using the app
April 18, 2017

I love this app. It makes my site look so professional and it is very easy to use. Try it!

Ava And Olivia
United States
Almost 2 years using the app
May 19, 2017

The free app wouldn't let me move on without reviewing them first.

Mybeadkit Com
United States
Almost 2 years using the app
June 14, 2020

Have only just signed up but my first campaign is already live and it was incredibly easy to install and launch and is already being used by consumers on my online store.

Square Root Soda
United Kingdom
Almost 2 years using the app
February 15, 2017

Easy to use. Great support and additional features!

Eaton Hampers Basketware
United Kingdom
Almost 2 years using the app
May 19, 2018

Great app... Many different settings and a variety of campaigns. Even in the free version. Once you upgrade, you will have greater analytics and customization.

Twd Zombie Store
United States
Almost 2 years using the app
March 28, 2019

I'm new in the field in e-Commerce and discovered this is a must-have app.
In a short time, Privy delivers results, and better its easy to use!

Pure Oil Essentials
Australia
Almost 2 years using the app
Privy Operations replied March 28, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 19, 2020

Just started using, seems like be a solid email campaign tool! Hoping that the longer I use it thee better conversion results we see.

Saanns
United States
Almost 2 years using the app