Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited March 3, 2020

Easy installation and really does help customers sign up easier. It's helped increase my email list

UPDATE: 3/3/2020
Great for small business operation. It's been 10 months and I was able to increase my email list by 800 subscribers. I also have better responses to marketing campaigns targeting new subscribers and also 2nd purchases.

Even with the update the program is still user friendly and easy to update and modify. The popup with coupon option is great for getting emails.

Norafoodco
United States
About 5 years using the app
August 16, 2019

I like the app. Helped me generate various leads. App isn't too expensive either. Thank you so much! - USA

Big Prime Time Store
United States
About 2 months using the app
Privy Operations replied August 16, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 9, 2020

So far Privy got all the functions I need. Would be nice if there could be some updated templates easier to use for us.

Joibag.com
United Arab Emirates
About 2 months using the app
Privy Operations replied January 10, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited March 5, 2019

so far so good. great, easy to use and fun to create! Definitely recommend for people who just want to quickly create opt in forms

Smiling Socks
Australia
About 2 months using the app
Privy Operations replied March 5, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

May 20, 2019

So far, super easy to set up! I also was able to add my own brand colors. Now I hope it brings in new customers with my welcome coupon.

Bernice London
United States
About 2 months using the app
Privy Operations replied May 21, 2019

Thanks for the review! We hope it does too. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 1, 2016

Great app! It's easy to use and gets results. I have a new store, so collecting e-mails this easily is great. Thanks!

Hijabitood
United States
About 5 years using the app
January 31, 2017

Great product! Our sign ups have increased since implementing. Was super easy to implement too!

Oral I V
United States
About 5 years using the app
Edited January 26, 2020

I needed an app to help me with email advertising and the Privy app is very helpful and very easy to understand and maneuver. I will continue using the Privy app. Sending out mass welcome emails was easier than I thought and many responses. 1/26/2020

Funky Pineapple Pets
United States
About 2 months using the app
Privy Operations replied January 28, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited April 3, 2019

Love it, works really well just wish you it was a tad cheaper. Looking forward to more use of it....

Angieberrys
United Kingdom
Almost 2 years using the app
Privy Operations replied April 4, 2019

Glad you like it! If you're interested in our paid features, please reach out to sales@privy.com. They may be able to get you different pricing than what is shown in the upgrade modal in product.

June 30, 2020

I downloaded this app because i needed to push for more conversions, Privy really helped me along the way to achieve this.

Jungle bub.
Australia
About 2 months using the app