Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 2, 2023

I will be cancelling my account due to doubling the price. There are other apps that provide the same type of product which are more reasonable. The app works reasonably well, but giving it a one star for the insane price increase and the inconvenience of needing to find a new app and install.

Grounded Revival
Canada
Almost 2 years using the app
July 14, 2017

awesome app and very easy to use

Mekilyz Co
United States
Almost 2 years using the app
July 28, 2019

I think this APP is good, it could help me get more customers' information, and let them sign up on my store. it's helped

cosswigs
United States
Almost 2 years using the app
January 31, 2018

good design and easy to use. very helpful for website

Teesbytory
Canada
Almost 2 years using the app
November 12, 2016

Great app. Super useful and easy to figure out. Good integration with Shopify.

Open Road Goods
United States
Almost 2 years using the app
February 28, 2019

This app is AMAZING. HALF of the sales i've made this month were because of THIS APP. And best part is... it was with the FREE version! I will be upgrading and getting even more sales. Thanks for this gift!

Kodiak Solar Generators
United States
Almost 2 years using the app
Privy Operations replied February 28, 2019

Awesome to hear, thanks for the review!

January 4, 2020

I used this app to help me send emails to customers who sing up on my webpage but some have reported that they have not recieved their subscription email.

Mural,
Mexico
Almost 2 years using the app
Privy Operations replied January 6, 2020

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

June 13, 2017

Easy to use and install. I like the different options for sizing for the icon as well as the color options. Thanks!

Shop Amabie
United States
Almost 2 years using the app
December 8, 2018

I added this app to increase my email list and it is working! I've had huge success with Privy Spin a Wheel which has grown my list dramatically in 3 weeks compared to trying others. Love it!

Kardia
United Arab Emirates
Almost 2 years using the app
March 6, 2017

Extremely easy to setup with nice customization options.

Little Happy Tribe
Hong Kong SAR
Almost 2 years using the app