Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 16, 2017

Super easy to use with great & fast customer service.

Threadhitter
United States
Over 1 year using the app
December 9, 2018

Love the apps for the coupon code new subscribe themes.
looks very good.. and the integration as well.,

Lens Beauty Queen
Indonesia
Over 1 year using the app
Edited June 3, 2019

Great app to use when you want to start emailing customers, the pop-up makes all the difference when getting subscribers so you can stay in contact with your customers easily

tanksquisite
United States
Over 1 year using the app
Privy Operations replied April 23, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 13, 2022

I often see an app that I want to try, but then find it too difficult to set-up the way that I would like it to look, or I don't understand all of the benefits that it can give me. Privy (Daniel) took over an hour to onboard me, set-up templates prior to our call with my logos, etc., and he went step-by-step as we set up templates together. Daniel even sent me a bunch of super helpful links and I have his direct contact information for any additional questions. I personally would give Privy 10 stars if I could! OUTSTANDING customer service!!!!

eavolu
United States
Over 1 year using the app
February 13, 2018

Great app. Super simple to set up and to get going. Really streamlined ui

Boutique Art To Wear
United States
Over 1 year using the app
June 7, 2017

Good App for Shopify & Mailchimp.
I recommend this app for Shopify users.

Beardyle
United States
Over 1 year using the app
November 20, 2019

Love it!!! It is user-friendly, especially if you're not technologically savvy. I am able to design it the way I want and I've gained sooo many email subscribers

AmberGotTheJuice
United States
Over 1 year using the app
Privy Operations replied November 20, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 9, 2020

Great app. Easy to use and integrate with my e-commerce. Easy to collect emails. Hope it stays free forever

PawfectWear
United States
Over 1 year using the app
April 25, 2017

Very easy to use! Looks great!

Midwest Audio Tubes
United States
Over 1 year using the app
Edited October 22, 2016

Love the app, easy integration with Mail chimp. Have had no issues thus far. Have been using the app for almost a year. I would def recommend!

Twinkle Twinkle Lil Jar
United States
Over 1 year using the app