Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

March 25, 2017

Easy to use and convenient! Quite effective in building an email base.

Get Lean Gear
Canada
Over 1 year using the app
Edited July 11, 2019

Love Privy for collecting emails. It is so easy to use, even for beginners. I used it to create a pop up for building an email list. Great App!

Grace Girl Beads
United States
Over 1 year using the app
Privy Operations replied May 23, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 2, 2016

Legendary service! We have had incredible support from the team at Privy, no query was too small and they have gone out of their way to make sure we got the app running just as we needed it to.
The app is already proving worth while, I've also been using it on another business for a few months and have seen a steady increase in conversions and sign ups.
We cannot rate this app and the team highly enough.
Thanks guys !
Mel and all the crew at Pethaus.

Pethaus
Australia
Over 1 year using the app
Edited June 18, 2019

This app is simple and great! The free version does plenty enough for us right now! It is a great tool to grow our email list!!!

The Faithful Merchant
United States
Over 1 year using the app
Privy Operations replied June 19, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 29, 2018

Great App. Easy to use and love how I am able to customise my emails by adding my pictures etc.
I absolutely love the spinning wheel, really does attract customers and I have gained lots of emails.

Zenergë Gemz
United Kingdom
Over 1 year using the app
October 21, 2017

Nice app. Easy to use. Thanks!!!

Queen Of Clutches
United States
Over 1 year using the app
May 14, 2019

So far so good. Customer support has been responsive. Hoping this is a good replacement for Mail Chimp.

Actidad
United States
Over 1 year using the app
Privy Operations replied May 15, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any further help don't hesitate to continue reaching out to our support team at support@privy.com or check out our help docs at help.privy.com

November 14, 2019

Privy is helping me make exit intent pop ups so my customers are incentivised to stay and my store and reach checkout!

Tech Gadget Extraordinaire
Canada
Over 1 year using the app
Privy Operations replied November 14, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 12, 2017

Highly recommended! Easy to use

Happy Figure Happy Core
Australia
Over 1 year using the app
April 18, 2020

I used this app to help me maintain and build customer base. It worked absolutely great without any flaws.

Heartlandboutique
United States
Over 1 year using the app