Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 27, 2016

Just added privy to my new shopify account, cant wait to see how it works! So far the set up process has been great!

Southern Charm Market
United States
Over 1 year using the app
February 15, 2017

The Privy pop-up was easy to implement and customize, and has definitely helped build our mailing list - 5 stars!

Timingbeltkit
United States
Over 1 year using the app
Edited April 8, 2021

I cannot say enough great things about Privy associate, Jessica L. She went above and beyond to walk me through the steps of setting up the pop up, making sure the discount codes were synched with Privy and even assisting with migrating my contacts from Mail Chimp to Privy. She is awesome! Privy is my favorite app!

The Royal Bloke
United States
Over 1 year using the app
Edited February 24, 2019

I want to love it, but I wish the free membership included coupon codes or emails with codes being sent for the first 200 or so customers to sign up. Great look and user friendly to customize. Tons of potential and the pop up part is working well on my customers. Just awaiting a response from customer service on more info.

Get A Little Western Boutique
United States
Over 1 year using the app
April 6, 2019

Very good appli. Pleasant and easy to install. Excellent conversion rate . I recommend. I discovered this app thanks to a trainer. Thank you

PratikUtil
France
Over 1 year using the app
Privy Operations replied April 8, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 19, 2018

Great. Works as intended. Good job!

Ians Super Deals
United States
Over 1 year using the app
July 28, 2017

Very helpful and easy to use.

Lets Entwine
United States
Over 1 year using the app
September 11, 2018

Using to collect a ton of email addresses. Easy to get started. Awesome both if Free and Pro features.

Explosion GiftBox
India
Over 1 year using the app
September 4, 2017

We've been using Privy for a month or so now and have definitely noticed an increase in newsletter additions. The interface is very easy to use, making the creating of a beautiful pop-up pain-free. We have had no issues whatsoever.

Carolyn Nealen Cloth Llc
United States
Over 1 year using the app
August 2, 2017

Excellent options for free, very fast and easy to setup

Big Pines Clothing Co
Canada
Over 1 year using the app