Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited April 17, 2019

It is the best app for a shopify store. It helps us to grow the audience for retargeting and to introduce new products

Nurdtyme
United States
About 2 years using the app
July 3, 2018

Privy has provided our online business with the perfect app to boost sales and create more traffic for our website. This app is a must have.

Thebodysmithplan
United States
About 2 years using the app
January 31, 2018

VERY HELPFUL. THANK YOU SO MUCH

Pink Trash Apparel
United States
About 2 years using the app
March 15, 2019

I just added Privy to my store... super easy... and should help pick up traffic to my store. I'm super excited to see how many emails i receive

Veje Garden
United States
About 2 years using the app
Privy Operations replied March 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

November 27, 2019

Don't ask for reviews before I even used the app, it will bring down your average score. It is sad that I cannot concentrate on my campaign.

GetJustinCase
Israel
About 2 years using the app
Privy Operations replied December 2, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 8, 2019

I use this app to collect customer's email is a good app it helps a lot. But i also wish they can change the text on the Newsletter signup to something like please enter your email for our coming deals or give away. i'm pretty sure we will be collecting far more emails than enter your email for more update .customers are getting very strict about giving out there email these days because no one want there inbox to filled with junk mail : )

Dealsfortut
United Kingdom
About 2 years using the app
December 6, 2016

For me it is good, but it should be better that the pop up does not come out more for users already registered. Thank you

Ideadibacco
Italy
About 2 years using the app
April 10, 2019

it is not bad, always inform me to review, so i delete one star, it is not bad, always inform me to review, so i delete one star.

Ugreen
China
About 2 years using the app
Privy Operations replied April 11, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 28, 2023

Response from the live chat was amazing, informative. The associate Karol went the extra mile to make sure to provide me extra instructions, and the issue was resolved promptly.

Sister Sue's Closet
United States
About 2 years using the app
April 8, 2017

Super easy to use, the videos and interface make Privy dummy proof. I can't wait to see the results!

Be Dazzled Bath Co
United States
About 2 years using the app