Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 1, 2019

I am giving it a 4 star because the review pop up was driving me crazy trying to setup and learn the app. Otherwise so far everyone has been very helpful and the webinars have been great. I will change my rating once I get it in action. So far so good!

Open Circle Specialties
Canada
Over 2 years using the app
Privy Operations replied May 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand as quickly as possible.

November 28, 2016

Privy is one of the best applications for Shopify stores

Latestpick
United States
3 months using the app
November 15, 2016

Great App! You can use this for so many different sales/events/etc... it def. helps increase your emailing list.

Endless Knot Boutique
United States
3 months using the app
November 14, 2016

I started using this app on our new shop zezori.com . Configuration is ridiculously easy. I hope we get good results and I can share much better comments later.

Zezori
Türkiye
3 months using the app
May 3, 2017

awesome, easy to use and implement

Styleitnry
Hong Kong SAR
Over 7 years using the app
May 6, 2017

Great app for starter's looking to begin their email marketing campaign. I would definitely recommend this app for any new shopify store owner!

Glammify
United States
3 months using the app
April 12, 2017

Seems great so far. Wish we could send our newsletter from here!

Care Wear
United States
Over 2 years using the app
November 21, 2016

Really easy to use and flexible. Great app!

Pebble And Pine Coffee
United Kingdom
3 months using the app
Edited July 18, 2017

Great app. Great customisation but one flaw for free users.

According to Google new best practices, if customers go to your mobile site and the first thing they see is a popup, Google search ranking of your website will be affected. Unfortunately there is no option in the free version of the app to set it to show only a tab on landing pages and trigger popup on second page etc. It is just one setting for desktop and mobile. So you would have to sacrifice some trigger settings on desktop just to be complaint on mobile with Google.

Other popup apps such as better coupon box which is free have this option included. You can have the desktop settings but on mobile set it to only show the tab and no popup until the tab is clicked which works with Google and does not affect your site. Think think should be default for free users.

Ultimateshield
United Kingdom
Over 7 years using the app
April 3, 2019

Great app Great app Great app Great app Great app Great app Great app Great app Great app Great app Great app

eccomShop
Germany
3 months using the app
Privy Operations replied April 3, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.