Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 12, 2019

I like how the app is free and still provides valuable services to help maximize profits on my Shopify store!

Soccer Company
United States
About 1 year using the app
April 25, 2018

Excellent, terrific. Great App, easy to use, lots of options and EFFECTIVE!

Dragondust
United States
About 1 year using the app
January 30, 2018

Thanks for the great app! We use it all the time on https://classicturkishtowels.com and https://salbakos.com

Www Salbakos Com
United States
About 1 year using the app
August 12, 2018

Great so far! We have set up a pop up and looking forward to seeing some results! Easy set up.

Timeless Organics Skin Care
United States
About 1 year using the app
September 11, 2019

does exactly what I want it to do! newsletter combined with discount codes work perfect. trying to do some mail marketing and looking forward

PRESETPLACE
Germany
About 1 year using the app
June 29, 2019

I used this app to install effective pop-ups on our website. Although we have not launched yet, I would say Privy's customer service exceeds my standards! I always have questions and either reach out via their chat or via email, and someone always responds instantly. I will definitely write another review once we launch to see how our analytics are, but so far aesthetically, I really love what I'm able to achieve.

Pound Cake
United States
About 1 year using the app
Privy Operations replied July 2, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 9, 2020

Privy has been absolutely instrumental in our ability to grow our brand, and our online sales. We implemented last year and have captured over 12k emails - more than we had collected in 6 years of running the online + physical store combined, and increased sales substantially by marketing to our list regularly. Use the A/B test features, and find what people like, that's the quickest way to build your list. Also, huge shoutout to Liam who is our assigned Privy success rep and helped us grow as much as we did!

Mary Jane's Headquarters
Canada
About 1 year using the app
September 28, 2016

Great app. Flexible design, works well :)

Calico Babies
Australia
About 1 year using the app
January 20, 2017

Such a great tool in connecting with potential customers.

Bee Stretchy
United States
About 1 year using the app
March 14, 2020

Been listening the podcast of Privy. Haven't tried the product much yet. Maybe will leave another review when I get to know the ins and out out the app.

Snoop Gold
Qatar
About 1 year using the app