Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

June 5, 2022

I wanted to learn how to do pop ups and news letters and this app did just that. It did more than that actually because you get to work with someone who is a professional and although its easy to use they teach you a lot.

Ave Boutique
United States
About 1 year using the app
April 29, 2017

Just installed this app. Works well so far.

Greenjadestore
Canada
About 1 year using the app
December 3, 2016

Amazing support! Easy to set up and customize to our store brand. Very impressed and happy customer.

Galactic Vibrations
United States
About 1 year using the app
May 3, 2019

Great alternative to Mail Chimp. I've only used the free version and it's been pretty good thus far.

Your Ink Solutions
Australia
About 1 year using the app
Privy Operations replied May 7, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 30, 2017

So far so good! I setup our first campaign and it was very easy. You can really customize every aspect to how you want it to appear.

Jenna
Gaea Cosmetics

Gaea Cosmetics
Canada
About 1 year using the app
October 31, 2016

I like this app. looking forward to using it to grow my business,

Chiru Coffee
United States
About 1 year using the app
Edited March 22, 2019

If you dont have Privy in your then I have no idea what you are trying to build here. I started with 0 subs to 9000+ subs. Nothing beats this.

I will highly recommend.

Makeup Chick
South Africa
About 1 year using the app
March 8, 2019

hello, i discover this app by searching pop up mail in shopify app, top and easy ! highly recommended thanks

1001lovegifts
Spain
About 1 year using the app
Privy Operations replied March 8, 2019

Thanks for the review! If you need help, feel free to reach out to us at support@privy.com or check out our help docs at https://help.privy.com

January 27, 2021

Probably my favourite app for my start-up. Efforts using Privy can be directly measured and have a notably positive impact on sales and the customer experience. We started using Privy and it TRIPLED our conversion rates. They make it easy to coordinate marketing with pop-ups and newsletters with great synergy. Customer service is responsive, fast and helpful. Easy to use templated formats. Clear metrics. Great.

Let's Go Eco Inc.
Canada
About 1 year using the app
January 29, 2019

i like it, what little i've used it's been great thanks. easy to navigate and easy to used templates with pop up suggestions

BlackStitch
United States
About 1 year using the app