Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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Easy to get started with, too early to say how well it works versus my old pop-up but a big plus was that it was completely reformattable to match my website, colours and fonts etc which was a plus
Great app, however it's a bummer that the app goes from free to $24/ month. It would be nice if we could unlock a few of the extras without such a spike, as the Shopify apps and shop already add up.
Emily was great in helping me. They are responsive and provide excellent customer service. The app is wonderful and I recommend it to everyone.
I have been able to build an email list for my business and have also gained one customer from it. Slowly but surely,thank you Privy!
Privy helped me a lot.There is something wrong with it.
I want to upgrade it,but when I click "Upgrade Now",it turn to an "Oops" page:
Oops! Something went wrong.
Please refresh the page.
Thanks for the review! We're sorry to hear you're experiencing that issue. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
Easy to use. Enjoying it so far.
Excellent app! Integrates well with mailchimp and very easy to install and use! Love it!
I am having a lot of trouble with the formatting of my logo, the popup signup forma and the embedded form. There is not enough flexibility to control the size and placement of text or images. I love the ability to send an automatic email for free.
Very CLEAN interface, but clean doesn't mean easy to use. It's complex, there are many nuances and little bugs that you have to figure out. For example, you can't drag to adjust sizes in mobile view - you have to be in desktop. It's a good product once you get the hang of it, but the way it's setup it's very easy to forget little things here and there when you're running many campaigns.
Thank you for the feedback! We'll keep that in mind as we continue to develop our product. We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training
Outstanding service. Gave me a live tutorial with recommendations for success. Privy has been awesome so far.