Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 17, 2017

Ready to use. Hope usefulReady to use. Hope usefulReady to use. Hope useful

Originties Test
China
Over 1 year using the app
January 25, 2019

This app helps me to increase the conversion rate. Is a friendly app, but has many features, if you take the time to explore the app, you can get good results.

Kos Mobile Accessories
United States
Over 1 year using the app
May 27, 2019

Really great app - all our forms are well organised and our contacts sync flawlessly. Great app - does what you need it to do without fault.

Hawkes General Store
Australia
Over 1 year using the app
Privy Operations replied May 30, 2019

Thank you! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 15, 2019

I've used Privy on multiple websites over many years and have no issues yet! No complaints on our end!

Erik Anders Lang Store
United States
Over 1 year using the app
Privy Operations replied November 18, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 3, 2021

I mean, it was reasonable easy to setup & find our way around it... But it never actually sent any abandoned cart emails, which meant we had to stop using it & cancel our account. Was pretty disappointing tbh.

Home Office Space NZ
New Zealand
Over 1 year using the app
November 13, 2016

Easy to use! So thrilled to have this as part of my store!

Nomglobal
United States
Over 1 year using the app
April 3, 2019

I used this app to help me develop a sign up news letter. It helps me grow my email list and get my brand out.

Decorative Decal Outlet
Canada
Over 1 year using the app
Privy Operations replied April 4, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 23, 2019

Great app for collecting more email for marketing! Very simple instructions as to what to do next. Would recommend.

Shine Station
France
Over 1 year using the app
August 12, 2019

It's working great for me so far. This is my first time using a app to capture emails and so far so good.

athleticassistgear.com
United States
19 days using the app
Privy Operations replied August 13, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 28, 2017

So Far so good, good customer service.

Novelty Zones
United States
Over 1 year using the app