Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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Quick and easy to use, and it works for me. Free options are pretty good too!
Switched over from MailChimp to get better pricing on newsletter feature. The template was confusing to adust to. The columns and rows threw me off. I can't adjust the size of my photos, and it doesn't save them so I have to upload them every time. I'm certain these are most likely available options, but the point is, I'm a brand new user and I can't easily figure it out. In addition, after I finally figured out how to import contacts from Mailchimp, the new contacts had to get "approved" and that took several hours which I was completely unaware of. So when I sent out a very import email about a new collection release, only half my subscribers actually got the email. Very. frustrating. Also had problems figuring out how to verify my domain name. So my email went out looking very unprofessional like it was from a marketing team - which my customers don't want to see. The whole conversion has been a huge headache and very stressful, BUT customer service is excellent. They walked me through everything and I didn't have to wait more than a couple minutes for them to respond. The problem is that I've had to contact them for support over 5 times in the last 2 days. I'll probably reevaluate whether or not I'll stick when Privy once I reach the next tier of subscribers. For now, it's not worth going through all this work just to leave immediately.
Thanks for the review, and I'm sorry about the issues you're experiencing. We're releasing some new updates to our import process later this week, which should make uploading contacts easier going forward. If you have any other product feedback for us, please don't hesitate to reach out at support@privy.com.
Just installed an very easy to use!
Fantastic!!! but still trying to find out how to buy and use sms i am from kenya and not sure if it works yet here.
This app is awesome. We changed to Privy and immediately received an uptick in engagement and subscriptions to our mailing list. At least 1000% growth.
A very good experience. Many possibilities all to be built. A versatile product that certainly allows good growth by taking advantage of all the possibilities offered.
Nice!
Double opt-in pop ups would be great!
I have heard they increase convertion.
Privy is good. Privy is good.Privy is good. Privy is good.Privy is good. Privy is good.Privy is good. Privy is good.
Great app, easy to set up and works well, it has so many alternatives to convert more customers, we have used some with good results. Keep the good work guys!
The only thing that I recommend editing is you cant type consecutive letters when designing your pop-up. Other than that the app is great! Thank You!