Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 9, 2018

works great, very good free version. every shopify site should use privy

Rugged Material Workshop
United States
Over 3 years using the app
April 6, 2017

Very easy to use and customize. I use it on two sites of my own and always recommend it to clients as well.

Nantucket Brand Clothing
United States
Over 3 years using the app
Edited March 14, 2021

$75/mo even your monthly traffic went down less than that, still keep charging you $75/mo, we have been over charged about $1000 now, dishonesty company, not recommended. No response, only after I cancel it then reach out to us, enough said. Does not have good exit intent popup.

Susu Handbags
United States
Almost 3 years using the app
Privy Operations replied January 3, 2020

Thanks for the review! Let us know if we can be of any help at support@privy.com.

January 24, 2017

Really simple, easy to get started!

Candle Threads Llc
United States
Over 3 years using the app
September 17, 2020

I love this app so much.

Primmadonna
United States
About 1 month using the app
February 22, 2017

Great app and really easy to use and customize

Aynarabeauty
United States
Over 3 years using the app
January 13, 2017

I like that I can integrate with MailChimp

Jon Girl Boutique
United States
Over 3 years using the app
September 22, 2017

Privy is a great platform to have on any ecommerce website!

Churchandstateoptics
United States
Over 3 years using the app
April 9, 2019

helpful! really love getting started with this app hope to get more sign up! very helpful and easy to use

Get Hooked By Cassidy
United States
About 1 month using the app
Privy Operations replied April 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 25, 2017

So far so good - very simple to use and well priced.

Cutlershop Com
United States
Over 3 years using the app