Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 1, 2017

I did a test on my popup I can put in email but after that I click on subscribe button nothing happens Where do email names collected go?

Washington Wines
United States
Over 1 year using the app
October 23, 2017

great app easy to use.
wish it had a bit more functionality.

Soulful Kreations Online
United States
Over 1 year using the app
July 23, 2017

Did what I needed and pretty easy to use

Stevie Rep Stacey
United States
Over 1 year using the app
March 14, 2018

Just getting started, but so far it's user friendly!

Allie Falcon
United States
Over 1 year using the app
Edited February 24, 2017

Nice app, work well on our store. A lot of cool features even in the free package

Alfystore
Indonesia
Over 1 year using the app
Edited November 6, 2016

Such an amazing app. Highly recommend

Adinkra Stitch
United States
Over 1 year using the app
March 2, 2019

This app really helps with making announcements and converting traffic to sales. I also use it to collect email addresses for my list.

Fancy Free Hair & Skin Shop
United States
Over 1 year using the app
Privy Operations replied March 3, 2019

Great to hear, thanks!

October 30, 2023

I give two stars instead of one because their onboarding was fantastic. Everything else beyond that sucks. You do not get an account manager past that first onboarding meeting. You are just left on your own to figure it out. Live chat my ass. They take a long time to email you back and when they do they are not helpful. So sad. Waste of money.

Swaddelini
United States
Over 1 year using the app
February 12, 2017

Works as promised! Very happy with the app.

Selflessrebel
United States
Over 1 year using the app
Edited July 26, 2019

Seems to be working like we want it to. Still using free version, but it is suiting our needs so far.

Category 5 Cellars
United States
Over 1 year using the app
Privy Operations replied June 12, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training