Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 1, 2019

Nice app, easy to use! So far like it! I wish e-mail integration was also included free of charge though. But so far, so good.

G&D Unique Designs
United States
About 5 years using the app
Privy Operations replied September 3, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 1, 2019

Super easy to use and a huge variety of marketing options! Very simple to set up and support was fast and efficient.

The Voice Clinic™
South Africa
About 5 years using the app
Privy Operations replied July 2, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 28, 2019

Por el momento va muy bien, es fácil de entender, muy intuitivo. Poco a poco iré descubriendo más cosas, espero que me siga sorprendiendo.

Morengar Store
Spain
About 5 years using the app
Privy Operations replied April 29, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

July 1, 2016

Great app! It's easy to use and gets results. I have a new store, so collecting e-mails this easily is great. Thanks!

Hijabitood
United States
About 5 years using the app
January 31, 2017

Great product! Our sign ups have increased since implementing. Was super easy to implement too!

Oral I V
United States
About 5 years using the app
Edited December 16, 2018

Works great! Emails are sent directly to the inbox, no promotion or spam. Doesn't slow down the website, very happy with it.
Used the paid App for about six months, no complain. Using the free one for about two weeks (saving some money), it's working great as well.

Shower of Curtains
Israel
About 5 years using the app
November 20, 2016

Great app, has really helped our email list grow!

Red And Moon
United States
About 5 years using the app
April 10, 2019

I primary used this app when I go on vacation, to let visitors know their orders will ship later than usual.

aToolCrib
United States
About 5 years using the app
Privy Operations replied April 11, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

September 5, 2023

Henry is great! Very good at communicating and very eager to help with everything. He has some great tips and really cares!

DDMINE
United States
About 5 years using the app
Edited September 5, 2019

Easy to use and works well for us. Really recommend this app for all sorts of Pop-Ups. It is user friendly.

German Toy Store
New Zealand
About 5 years using the app