Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

May 28, 2024

Functional and easy to use, and my favorite is that customer support is very responsive. Very helpful! Jose was able to fix my issue quickly and correspond nicely via Live Chat.

Peaches&Crème K-Beauty and Skincare
Malta
Almost 4 years using the app
November 16, 2017

This is probably the easiest app I've tried to use for my online store. Makes pop-ups easy to manage on my site!

Merchant Olive
United States
Over 5 years using the app
August 7, 2018

Works Great! Love the app. Easy to use dashboard.

Priceless Pillow
United States
Over 5 years using the app
February 15, 2017

This app has been very useful in helping us capture email addresses. It was also very easy to use and create a beautiful pop up.

Cocomingos
United States
Over 5 years using the app
January 29, 2017

Thank you page social media not easy to modify. Not avaiable to change Facebook link.

Nutreva
Spain
Over 5 years using the app
October 24, 2017

I don't know enough about Privy yet to properly review it. Thanks!

Rebeccas Mom Leotards
United States
Over 5 years using the app
October 1, 2016

The page is not working very well, I'll give it a try later, but so far, not so good

Shop Four Brothers
Colombia
Over 5 years using the app
September 18, 2016

Great ap! Super easy to set up. I love the corner tab option. It's nice that the customer can always go back to it and sign up even if they had already exited out of the pop-up.

Blairs Jewelry Gifts
United States
Over 5 years using the app
Edited April 16, 2024

Jose in customer service is a SUPERHERO! Any glitches, hitches or confusion I have experienced he fixes immediately!

I have been using Privy for years now. I can't recommend them highly enough. Their customer service is fast, excellent, patient and thorough. It has made the difference in my learning how to do all of this important marketing for my business. I have only had great experiences with ...

Doolittle
United States
Over 5 years using the app
January 9, 2017

This app got us more sales. Simple as that.

Whisper Home
United States
Over 5 years using the app