Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited March 22, 2020

I used this app to help me provide a discount code to my customers when they shop with me. Hopefully this app will help me get more sales.

Pineapple Post
United States
Almost 3 years using the app
April 20, 2019

Really in love with the app. It help me with my marketing campaigns and i already view some results.

DENIM
United Kingdom
About 1 month using the app
Privy Operations replied April 22, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 23, 2016

all good setting up a basic pop up and email coillector, just need to try and understand how to do customer specific pop ups based on their behaviours

Chiacharge
United Kingdom
Almost 3 years using the app
November 7, 2023

The more I stick with the app, the more I find new ways to use it. So many features, I feel like I discover something new all the time. I now have several automated email series working at once. And the data provided by Privy let's me know if I'm on the right track. Recently set up a few landing pages for my FB ads, quick and easy.
Super easy to copy and edit last week's Friday Flash Sale email, and Privy identifies engaged subscribers to send them to.
Projects can be as simple or complex as you wish. Highly recommend.

GEORGE SUPPLY CO
United States
Almost 3 years using the app
April 29, 2017

great app for free really helps me grow

Adventrica
United Kingdom
About 1 month using the app
April 28, 2019

Did you ever hear the tragedy of Darth Plagueis The Wise? No?
I thought not. It's not a story the Jedi would tell you. It's a Sith legend. Darth Plagueis was a Dark Lord of the Sith, so powerful and so wise he could use the Force to influence the midichlorians to create life… He had such a knowledge of the dark side, he could even keep the ones he cared about from dying.

Once a Castmember
France
About 1 year using the app
Edited August 26, 2019

good add and very usefull. Actually I use it to keep contact with my customers by emails contact support. I'll recommend!

Ryder Kicks
France
About 1 month using the app
Privy Operations replied August 27, 2019

Thanks so much! We really appreciate it. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 3, 2021

Not bad at all. Great customer service, and it is pretty easy to use if you are looking for a simple entry into email marketing. The templates could be more creative, but i'm not complaining. I am really hoping this feature helps to grow my online business and conversions. Give it a try. I'm pretty satisfied.

COZY FRESH KICKS
Canada
Almost 3 years using the app
July 13, 2017

This is incredible! Fast, effective, and so easy to use.

Fish People
United States
Almost 3 years using the app
March 15, 2020

Just started, excited so far about the ease of use. Easy to put together design and integrate with Shopify. Also works with Mailchimp which makes life much easier.

troococktails
United Kingdom
Almost 3 years using the app